Broker
Entries for the British Insurance Awards 2010 now open
The British Insurance Awards 2010 are now officially open for entries. These prestigous awards, for the entire UK general insurance industry, will be presented at the Royal Albert Hall on the evening of the 7 July.
Insure with ease names online marketing manager
Travel insurer Insure with ease has appointed Sarah Taylor as its onlne marketing manager
Russia may support new round of sanctions on Iran
UN sanctions, including insurance and reinsurance sanctions, have come one step closer to agreement following Iran’s latest rocket test.
Torus names power and utilities underwriter
Property and casualty insurer Torus has appointed Louis Scott as an underwriter in its power and utilities team.
Oxygen adds new business executive to Leeds office
Oxygen Insurance Brokers has appointed Julie Donkin as new business executive
Groupama to offer flexible commission on commercial SME business
Groupama is offering a variable commission option to its brokers across the whole of its commercial product range.
Ex-Heath Lambert boss takes up Bluefin role
Former Heath Lambert managing director Mike Bruce has been appointed as chief development office of Bluefin.
Post Magazine 4 February 2010
This issue featured an interview with David McMillan, new head of general insurance at Aviva, a focus on self-service for insurers, a look at lead generation for brokers and a special focus on diabetes and dangerous driving.
Willis cut 450 positions in 2009
Willis cut 450 positions in 2009, the company's 2009 results revealed.
Willis sees revenue and income rise in 2009
CEO Joe Plumeri hails last year as "momentous" as it records revenue of $3.3bn.
Interview: Ross Howard - In capable hands
Katherine Blackler talks to Ross Howard, chief operating officer (Europe) at Towers Watson's reinsurance brokerage, about the merger between Towers Perrin and Watson Wyatt and what this year will bring for reinsurance brokers
Terror and reinsurance in 2010
While state-run pools take much of the terrorism reinsurance burden, there is a specialist market growing within Lloyd's. Katherine Blackler looks at how well the risks of terrorism are understood and what 2010 may bring
Penny black's insurance week
Penny was intrigued to discover the lengths to which people will go for insurance at Hiscox. On a recent visit to the insurer's City office, a chat with two underwriters uncovered some unusual clients on Hiscox's books — among them a balloon artist, and…
Scottish firms are upbeat about recruitment in 2010
The financial services industry in Scotland is showing signs of recovery, with recruitment set to rise and redundancies predicted to drop.
Diabetes & Dangerous driving: Motor functions
With the number of people in the UK being diagnosed with diabetes increasing dramatically, Ian Bridge says insurers should alert their motor customers to be more aware of the legal implications.
View from the Top: The money-go-round
I've had a go, on the back of a large envelope, at breaking down where the money goes that Mr Customer spends on his motor insurance. Just what happens to a typical £400 premium?
Interview - David McMillan: Time for the fine tuning
Aviva's chief executive of general insurance David McMillan has turned a bunch of losers — his son's football team — into winners. Daniel Dunkley discovers his plans for an insurer that is already top of the league in many sectors.
Self-service briefing: Satisfaction at stake
If you get self-service right, you will dramatically improve customer satisfaction. That was the claim of Aviva head of online experience Chris Abrathat who noted that when his business moved to this model, he was proud to have an average satisfaction…
Self-service briefing: 'Uniform customer' does not exist
Insurers looking to build a self-service strategy incorporating new technologies have been warned that "overload is rampant".
Self-service breifing: Insurers feline the 'meerkat effect'
Insurance customers have changed from behaving like dogs to cats, and are now turning into meerkats as a result of social networking and other technologies.
Self-service briefing: Lincoln outlines case for self-service
IBM Insurance Solutions executive Nick Lincoln kicked off proceedings by telling the audience he believed there is a fundamental case for self-service.
Self-service briefing: Comparison sites have no loyalty claims survey
Price comparison sites are failing to build up significant brand loyalty, given that many online shoppers continue to check more than one site before buying insurance. And, in some cases, they may even phone an insurer selected direct — in the belief…
SMEs look to go direct
A third of UK SMEs would rather buy business insurance direct, rather than via a broker. According to a new survey by QBE, only 16% of UK SMEs will look to the insurance industry for advice in the first six months of 2010.
THB vows to improve margin
THB has vowed to work on its broking margin and continue to expand overseas after profits remained static in 2009.