British Insurance Technology Awards - Categories

Awarded to an insurance employee who could be a technology specialist such as a CIO, head of data, innovation or transformation. Or a keen insurance technology proponent working in the wider market.

The winner will be an individual who has consistently demonstrated excellence in leadership, innovation and quality in the use, and promotion, of insurance technology and the digital agenda.

Open to all

Awarded to any insurance employee engaged in technology related work under the age of 30 as of 5 June 2026 - and with less than five years insurance specific experience - who has demonstrated outstanding commitment and achievement in their work, and through their quality and professionalism stands out in their organisation as a high performer in the application and management of insurance technology/data.

Awarded for the most outstanding insurance technology project completed during the past 12 - 24 months within an insurer, brand/bancassurance company, intermediary or managing general agent working in the motor insurance space.

This could relate to a product launch, process improvement or use of data/technology that has delivered on the objectives it set out to achieve.

Open to UK-based insurers, brand/bancassurance companies, intermediaries or managing general agents. 

Awarded for the most outstanding insurance technology project completed during the past 12 - 24 months within an insurer, brand/bancassurance company, intermediary or managing general agent working in the property insurance space.

This could relate to a product launch, process improvement or use of data/technology that has delivered on the objectives it set out to achieve.

Open to UK-based insurers, brand/bancassurance companies, intermediaries or managing general agents. 

Awarded for the most outstanding insurance technology project completed during the past 12 - 24 months within an insurer, brand/bancassurance company, intermediary or managing general agent working in a specialist insurance space. This could be personal lines [pet, travel, PMI, gadget etc…] or commercial [professional indemnity, liability, aviation, marine, cyber etc..]

This could relate to a product launch, process improvement or use of data/technology that has delivered on the objectives it set out to achieve.

Open to UK-based insurers, brand/bancassurance companies, intermediaries or managing general agents.

Awarded for the most outstanding insurance technology project completed during the past 12 - 24 months within an insurer, brand/bancassurance company, intermediary or managing general agent working with AI.

This could relate to the use of Natural Language Processing, Robotics, Machine Learning or other AI technology that has delivered on the objectives it set out to achieve.

Open to UK-based insurers, brand/bancassurance companies, intermediaries or managing general agents.

Awarded to a social media campaign that has delivered measurable benefits to the organisation/s that is/are using it. The winner should be able to provide evidence of success in generating profitable new business, reducing churn and/or enhancing customer service utilising the likes of - but not limited to – LinkedIn, Facebook, X [formerly known as Twitter], Instagram, TikTok, Snapchat or Threads.

Open to UK-based insurers, brand/bancassurance companies, intermediaries or managing general agents.

Awarded to a Digital Marketing project that has delivered measurable benefits to the organisation/s that is/are using it. The winner should be able to provide evidence of success in generating profitable new business, reducing churn and/or enhancing a customer service utilising digital marketing channels and data to deliver on the objectives it set out to achieve.

Open to UK-based insurers, brand/bancassurance companies, intermediaries or managing general agents.

Awarded to data/analytics-based project that has delivered measurable benefits to the organisation/s that is/are using it. The winner should be able to provide evidence of success in generating profitable new business, reducing churn and/or enhancing customer service utilising the likes of - but not limited to - predictive analytics and/or decisioning. The size/cost of the project is immaterial as long as entrants can demonstrate a ROI.

Open to UK-based insurers, brand/bancassurance companies, intermediaries or managing general agents.

Covering firms that specialise in B2B business, B2C business or both, this award will reward an organisation that has embraced insurance technology in all its many forms over the last 12-24 months to fully engage customers through an omni-channel approach and enhance their insurance journey.

Evidence of success in generating business as part of a holistic response to the digital shift will be among the key considerations, as will the adoption of an agile culture among its workforce.

The judges will also be looking for evidence of enhanced customer service and contributory factors such as an integrated adoption of tools such as data analytics and/or new technologies such a AI.

Open to all insurers working in the UK market. 

Covering firms that work in the Lloyd’s and London Market, this award will reward an organisation that has embraced insurance technology in all its many forms over the last 12-24 months to fully engage customers through an omni-channel approach and enhance their insurance journey.

Evidence of success in generating business as part of a holistic response to the digital shift will be among the key considerations, as will the adoption of an agile culture among its workforce.

The judges will also be looking for evidence of enhanced customer service and contributory factors such as an integrated adoption of tools such as data analytics and/or new technologies such a AI.

Open to insurers, intermediaries or managing general agents working in the Lloyd’s/London Market.

Covering all brokers and MGAs this award will reward an organisation that has embraced insurance technology in all its many forms over the last 12-24 months to fully engage customers through an omni-channel approach and enhance their insurance journey.

Evidence of success in generating business as part of a holistic response to the digital shift will be among the key considerations, as will the adoption of an agile culture among its workforce.

The judges will also be looking for evidence of enhanced customer service and contributory factors such as an integrated adoption of tools such as data analytics and/or new technologies such as AI.

Open to all brokers and MGAs working in the UK insurance market. 

Awarded for the most outstanding insurance technology related ‘launch’ of the previous 24 months.

This could relate to a new stand-alone ‘digital’ brand or product, a digital B2C or B2B offering, an insurtech start-up or a new digital subsidiary of an existing business.

Evidence of success in identifying and addressing a gap within the market; of offering something genuinely different and original will be among the key considerations. 

The launch may not large in scale or profitable yet, but will need to demonstrate a plan that evidences great future potential for investors and customers.

Open to all – the launch must be no older than 24 months old on the deadline - Friday 5 June 2026. 

Awarded for the most outstanding insurance technology project completed during the past 12 - 24 months which help drive efficiencies within an insurance company.

The collaboration might involve an insurer, brand/bancassurance company, intermediary or managing general agent working in partnership with a vendor, consultancy or another insurer, brand/bancassurance company, intermediary or managing general agent.

This could relate to partners working on a product launch, process improvement or use of data/technology to deliver mutually beneficial objectives.

Open to all as long as partnership can be demonstrated. 

Awarded for the most outstanding insurance technology project completed during the past 12 - 24 months which helped improve the customer experience given by an insurance company.

The collaboration might involve an insurer, brand/bancassurance company, intermediary or managing general agent working in partnership with a vendor, consultancy or another insurer, brand/bancassurance company, intermediary or managing general agent.

This could relate to partners working on a product launch, process improvement or use of data/technology to deliver mutually beneficial objectives.

Open to all as long as partnership can be demonstrated.

Covering all third-party vendors that work in the claims management space, this award will reward an organisation that has introduced a new solution/s during the past 12 - 24 months that has/have resulted in a client/s managing claims more effectively.

This could relate to a new solution, process improvement or use of data/technology that has helped a client/s achieve the mutual benefits that both parties set out to achieve in the management of claims or detection of claims fraud.

Open to all vendors working in the management of claims.

Covering all third-party vendors that work in the underwriting space, this award will reward an organisation that has introduced a new solution/s during the past 12 - 24 months that has/have resulted in a client/s underwriting more profitably and effectively.

This could relate to a new solution, process improvement or use of data/technology that has helped a client/s achieve the mutual benefits that both parties set out to achieve in enhancing risk selection and pricing more accurately.

Open to all vendors working in the improving underwriting results. 

Covering all businesses that provide AI services and solutions to insurers, this award will reward an organisation that has introduced a new Natural Language Processing, Robotics, Machine Learning or other AI solution/s during the past 12 - 24 months that has resulted in a client/s operating more efficiently.

This could relate to success in process improvement, underwriting, fraud, claims or other important functions within an insurance company. 

Open to all vendors specialising in delivering AI and Automation solutions to the insurance industry.

Covering all businesses that provide data and analytics solutions to insurers, this award will reward an organisation that has introduced exceptional insights and predictive analytics gleaned from structured and/or unstructured data in the past 12 - 24 months that has resulted in a client/s operating more efficiently.

This could relate to success in process improvement, underwriting, fraud, claims or other important functions within an insurance company. 

Open to all vendors specialising in delivering data and analytics solutions to the insurance industry.

Covering all businesses that provide customer experience (CX) solutions to insurers, this award will reward an organisation that has introduced a front or back end solution in the past 12 - 24 months that might have resulted in a client/s improving quote conversion; creating greater policyholder engagement throughout a product lifecycle; achieving greater client retention; offering smoother payments; and/or improving part or the overall customer journey, resulting in greater satisfaction scores.

Open to all vendors specialising in delivering CX solutions to the insurance industry.

Covering all third-party insurtech vendors that work with insurance companies, MGAs, brokers and Lloyd’s insurers, this award will reward an organisation that has gone over and above what might be expected during the past 12 - 24 months to become an integral part of a business partner’s success.

This could relate to the adoption of new solution, process improvement or use of data/technology that has helped a client/s achieve improved financial results and efficiencies.

Testimonials will be key in highlighting the importance of the insurtech partner to its client/s.

Open to all insurtech partners working in the UK insurance industry.

This award recognises the most outstanding vendor driving industry-wide transformation through technology.

This could relate to the adoption of new solution, process improvement or use of data/technology that has helped a client/s achieve improved financial results and efficiencies.

Testimonials will be key in highlighting the importance of the insurance technology provider’s relevance and importance to the UK insurance industry.