Articles by Marcus Taylor
Blog: The MIB's litigant in person portal is only fit for sunny days
The Motor Insurer's Bureau might have outlined how it expects the proposed litigant in person portal to work. But Marcus Taylor, director of claims at Minster Law, argues that while this might be fine for 'sunny day' scenarios, there was much detail…
Blog: You really need to listen before walking the walk
Given consumers less that flattering view of business, Marcus Taylor, director of claims, Minster Law, warns the insurance sector needs to make sure it listens to the public before enforcing the new online claims journey post April 2020.