Car hire firms promise better customer service after CMA review
Leading car rental companies have pledged to improve the way that they deal with customers after the Competition and Markets Authority led a Europe-wide investigation into short-term car hire.
The companies - Avis Budget, Enterprise Rent-a-Car, Europcar, Sixt and Hertz, which in total represent around two thirds of the UK and EU markets - have agreed to introduce the following improvements
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