The Customer Care Award - NFU Mutual.
Innovative market leader NFU Mutual has shown that paying attention to policyholders' feedback, and acting on it, has paved the way for future success, insists Jonathan Swift.
NFU Mutual's claims-orientated approach and high customer loyaltyimpressed the judges in this keenly-contested category. NFU Mutual's aim
to offer "exceptionally high quality service to its
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