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Out in the cold

On a trip to meet reservists training in the Arctic Circle, Jonathan Thomas is struck by transferable skills and can-do attitude.

Under the influence

The Financial Services Authority has widened its approved persons regime for employees with 'significant influence'. Adrian Bristow reveals what this means in practice and the steps that should be taken to ensure compliance.

Hand over the reins

When the financial crisis began, many predicted business process outsourcing would shine. However, as Stephanie Denton finds, although the market has seen growth, the expected surge has not materialised.

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