Insurer
Different strokes
With insurers facing many challenges, no two are in the same situation. Richard Collard and Tony Boobier report on how firms are unlocking the value in their data and bringing together existing technology intelligently.
ABI calls for industry-wide surge event plan
The insurance industry is looking to put in place an industry-wide surge event plan in the wake of recent flooding.
Calm on the surface
Although 2009 may have seemed a relatively quiet year in the insurance legal arena, Lynn Rouse reports that furious paddling has been underway, with change around the corner.
Better,faster,stronger
The Lloyd's market is seeking to further enhance and modernise its processes with a claims transformation project. David McCarthy considers the proposed reforms, the pilot scheme about to commence and their potential impact.
Delivering the message
There remains a general reluctance by police forces to handle individual insurance fraud cases, but there must be deterrents such as custodial sentences and heavy fines if insurers are to change the view that they are an easy touch, writes Tom Scott.
Play the long game
Despite the economic troubles of 2009, Lloyd's and the London market still had a fairly successful, if cautious, year. Mairi MacDonald takes a look back at the past 12 months.