RSA Group

Vital ingredient

Despite claims handling being an intrinsic part of every insurer's reputation, Leigh Jackson ponders why the discipline is so under-represented at board level.

Penny black's insurance week

Not wishing to jinx RSA's Marc Charlton, who is due to exchange on his property imminently, but Penny was fascinated to hear the external comms manager is set to become the latest arrival on Albert Square — well, almost.

Pick of the week

British Gas targeting top 10 insurer spot; A&A Group to launch risk carrying captive; Mike India 5 agrees Capita purchase; New Aviva GI boss to make position his own; Airmic widens partnership scheme to 16.