post top 100 insurers page 3
The top 20 insurers
Find out who ranks highest in the Top 100 UK insurers in Post’s 2015 countdown.
The data, produced in association with AM Best, lists firms based on their financial returns.
Our Top 20 reveals more details about their staff, social media sites, company diversity – and even the popular films or books they identify with.
Who’s climbed and who has dropped since last year? Find out here.
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10
QBE Insurance (Europe)
= Same as last yearCustomer website: www.QBEeurope.com
Number and names of UK executive members: 8 - Richard Pryce, CEO; David Winkett, chief finance officer; Phil Dodridge, chief reporting officer; Joe Gordon, chief operating officer; Colin O'Farrell, chief underwriting officer European operations; Dominic Clayden, claims director; David Hall, managing director retail; Sam Harrison, MD international markets
Names of non-executive directors: Wai-Fong Au; Stuart Sinclair; Tim Ingram; Malcolm McCaig
Total staff: 1,596
Male/female ratio: Male 56%, female 44%
Diversity groups in company: QBE Pride - LGBTI employees and allies; QBE Workability - Disabled employees and allies
Social media addresses:
Twitter - @QBEeo, 4,300 followers
Linked In - QBE Europe, 6,300 followers
Location of UK regional offices: Belfast, Birmingham, Bristol, Chelmsford, Glasgow, Leeds, Manchester, Stafford Photo of HQ and/or executives -
9
Great Lakes
-1 (was number 8 last year)Number and names of UK executive members: 2 - Ralph Altenburger, CEO; Stefan Pasternak, chief financial officer
Names of non-executive directors: Anthony Medniuk; Guido Funke; Nigel Smith; Tim Carroll
Total staff: approx. 90
Great Lakes UK (PLC) became a Societas Europaea on 28 July 2015 and will redomicile its headquarters to Munich, Germany as of Q1/2017 -
8
Allianz
+1 (was number 9 last year)Customer website: www.allianz.co.uk
Number and names of UK executive members: 8 - Jon Dye, CEO; Neil Brettell, general manager retail; Mark Churchlow, chief financial officer; Philip Gennoy, HR director; Graham Gibson, claims director; John Knowles, IT and offshore operations director; Simon McGinn, general manager commercial; Kevin Wenzel, director actuarial and planning.
Names of non-executive directors: Axel Theis; Brigitte Bovermann; Rick Hudson, Christian Dinesen, Rosanne Murison, Andrew Torrance
UK brands: Allianz, Allianz Musical Insurance, Allianz Legal Protection, Home and Legacy, Petplan, Petplan Equine, Premierline
UK telematics brands: Marmalade New Driver Insurance, BMW (i3 and i8 models)
UK reserves: £2.7bn (31/12/2014)
Total staff: 5300 Male/female ratio: Male 55%, female 45%
Diversity groups in company: The Linked In Parenting GroupSocial media addresses:
Twitter
@allianzuk 4,600 followers
@allianzuknews 3,900 followers
@allianzUKbroker 520 followers (Launched at BIBA 2015) @PetplanUK 10.2k followers
@Home_and_Legacy 408 followers
Facebook
Allianz UK 36,000 Likes
Petplan 103,000 Likes
LinkedIn
Allianz Insurance - Guildford 27,400 followers
Location of UK regional offices: Birmingham, Brentford, Bristol, Cardiff, Chelmsford, Glasgow, Guildford, London, Lancaster, Leeds, Luton, Maidstone, Manchester, Milton Keynes, Newcastle, Nottingham and Woking
If your company were a British tradition, what would it be?
The Aston Martin. What experts and enthusiasts can achieve for their customers.
Which famous film/novel sums up your company?
The Pursuit of Happyness. An inspiring story about people overcoming adversity and moving on and up in life. -
7
Bupa
= Same as last yearCustomer website: www.bupa.co.uk
Number and names of UK executive members: 14 - Richard Bowden, managing director; Paula Franklin, medical director; Simon Chrisp, marketing director; Vivian Leinster, people director; Joan Elliott, interim finance director; Joy Linton, general manager, health services; Alex Perry, general manager, UK customer; David Hynam, general manager, care services; Tiffany Hall, general manager, home healthcare; Philippa Fieldhouse, general manager, Bupa Cromwell Hospital; Tony Forster, general manager, business services; Helen Vaughan-Jones, corporate affairs director; Miguel Larrucea, IT director; Alison Gammon, legal director
Names of non-executive directors: Lord Leitch; Lawrence Churchill; Rita Clifton; Roger Davis; Martin Houston; Clare Thompson; Professor Sir John Tooke
UK brands: Bupa Health Funding; Bupa on Demand; Bupa Global
Social media addresses:
@BupaUK - 11,100 followers
https://www.facebook.com/BupaUK - 20,300 likes
Bupa UK Linked In - 900 followers
Location of UK regional offices: London, Manchester, Staines, Harlow, Leeds
If your company were a British tradition, what would it be?
A cup of tea - warm and comforting, and there when you need it the most. -
6
Ace European Group
= Same as last yearCustomer website: www.acegroup.com
Number and names of UK executive members: 17 - Andrew Kendrick, Ace European Group president; Pat Drinan, regional senior vice-president, accident & health, life; Chris Eappariello, SVP specialty personal lines; Lance Grant, SVP operations & technology; Darragh Gray, communications director; Mark Hammond, chief financial officer; Drazen Jaksic, general manager, combined; Tony Jordan, chief actuary; Mark McCausland, chief risk officer; Jeff Moghrabi, regional president Europe; Peter Murray, claims director; Steve Roberts, managing director, Ace Tempest Re; David Robinson, regional president, UK & Ireland; Phil Sharpe, chief operating officer - UK & Ireland; Matthew Shaw, division president markets; Kenneth Underhill, general counsel; Caroline Williams, SVP, human resources
Names of non-executive directors: John Napier, Andreas Prindl, Cathryn Riley, Timothy Wade, Michael Yardley
UK brands: Ace European Group; Ace Global Markets
UK telematics brands: Ace Online Total staff: 1355 in UK & Ireland
Male/female ratio: 62% male, 38% female
Diversity groups in company: Ace Women Forum and the Ace Culture Council
Social media addresses: @ACEGroup - 12,200 followers
Location of UK regional offices: London, Crawley, Reading, Watford, Maidstone, Birmingham, Manchester, Leeds, Newcastle, Glasgow, Aberdeen. -
5
UK Insurance/Direct Line
= Same as last yearCustomer websites: www.directline.com, www.churchill.com, www.privilege.com, www.greenflag.com, www.directlineforbusiness.co.uk, www.nig.com
Number and names of UK executive members: 9 - Paul Geddes, CEO; John Reizenstein, chief financial officer; Mike Holliday-Williams, managing director personal lines; Steve Maddock, managing director claims and business services; Humphrey Tomlinson, general counsel; Jose Vazquez, chief risk officer; Simon Linares, human resources director; Jonathan Greenwood, managing director commercial; Angela Morrison, chief information officer
Names of non-executive directors: Mike Biggs; Jane Hanson; Andrew Palmer; Clare Thompson; Priscilla Vacassin; Sebastian James
UK brands: Direct Line; Churchill; Privilege; Green Flag; Direct Line for Business; NIG UK telematics brands: Direct Line, Drive Plus, Drive Xpert, Drive Sure - Churchill
Total staff: 11,263
Male/female ratio: Male 50.6%, female 46%, transgendered female 0.01%, undisclosed 3.2%
Diversity groups in company: Diversity Network Alliance
Social media addresses:
@DirectLine_UK - 5900 followers
@GreenFlagUK - 3500 followers
@ChurchillTheDog - 2900 followers
@PrivilegeUK - 100 followers
Location of UK regional offices: 16 accident repair centres across the UK and 22 offices with key locations including: Bromley (head office), London, Birmingham, Bristol, Doncaster, Glasgow, Leeds, Liverpool, Manchester, Pudsey
If your company were a British tradition, what would it be?
We would be the 2012 Olympics. (2012 was a huge year for us as we successfully separated and floated DLG.) The whole event was a huge British success story where a diverse bunch of talented people worked hard but had a lot of fun overcoming many practical hurdles to deliver a great customer experience! The Olympics also represent the fact that being great at general insurance requires multi-disciplinary excellence and we want each of our brands to be winners.
Which famous film/novel sums up your company?
James Bond. Like the movie franchise, we're constantly reinventing ourselves to stay relevant. We love new technology, yet also believe that people are always the best way to save the day. We also like to think we have a bit of style with a good sense of humour. -
4
AXA Insurance
= Same as last yearCustomer website: www.axa.co.uk
Number and names of UK executive members: 7 - Paul Evans, group CEO Axa UK and Ireland; Amanda Blanc, executive director and CEO Axa commercial lines and personal intermediary; Bertrand Poupart-Lafarge, executive director and group chief financial officer; Keith Gibbs, executive director and CEO Axa PPP Healthcare; Mike Kellard, executive Director and CEO Axa Wealth, John O'Neill; executive director and CEO Axa Ireland; Yves Masson, executive director and CEO Axa direct and partnerships
Names of non-executive directors: Ian Brimecome; Henri de Castries; Bob Dench; Denis Duverne; Peter Hazell; Rosalyn Wilton; Howard Posner
UK brands: Axa; Axa Insurance; Axa PPP Healthcare; Axa Wealth; Swiftcover; Bluefin; Sun Life; Health-On-Line
UK telematics brands: Drivology
Total staff: 10,500
Male/female ratio: Male 43%, female 57%
Diversity groups in company: Yes
Social media addresses:
Twitter
@AXAUK - 2200 followers
@AXAPPPhealth - 14,200
@axainsurance - 8800
Facebook ·
AXA Insurance - 11,100 likes ·
AXA PPP -21,500 ·
AXABusinessInsurance - 1,700 ·
SunLife - 12,700 ·
Swiftcover - 41,500
Location of UK regional offices: Basingstoke, Birmingham, Bolton, Bristol, Cardiff, Cobham, Eastbourne, Glasgow, Gloucester, Haverhill, Ipswich, Jersey, Leeds, Leicester, London, Lytham, Maidstone, Manchester, Milton Keynes, Morecambe, Newcastle, Reading, Stockton, Teeside, Tunbridge Wells
If your company were a British tradition, what would it be?
Barbecues in the rain - no matter how bad the weather gets, we will persevere and see it through.
Which famous film/novel sums up your company?
Toy Story, the first successful, fully computer-animated film. It broke the mould and lead the way for its industry, in a similar way that Axa has done with referral fees and renewal pricing -
3
RSA Insurance
=Same as last yearCustomer websites: www.rsagroup.com, www.morethan.com
Number and names of UK executive members: 9 - Steve Lewis, CEO, UK & Western Europe; Jon Hancock, managing director, UK commercial; Mark Christer, managing director; UK personal lines; Bill Paton, claims director, UK & Western Europe; Neville Howe, general counsel; Darren McKenzie, chief operating officer; Sean Lowther, chief financial officer; Helen Lloyd, HR director; Ralph Daals, chief auditor
Names of non-executive directors: Johanna Waterous; Alastair Barbour; Kath Cates; Enrico Cucchiani; Hugh Mitchell; Joseph Streppel UK brands: RSA; More Than
UK telematics brands: More Than; Smart Wheels
Total staff: approx. 7000
Male/female ratio: Male 48%, female 52%
Social media addresses:
@rsagroup - 7200 followers
RSA Facebook - 3700 likes
RSA Linked In - 65,000 followers
RSA Youtube - 53,000 views
Name of broker club: Platinum brokers
Location of UK regional offices: Belfast, Birmingham, Bristol, Cardiff, Chelmsford, Douglas, Edinburgh, Glasgow, Guernsey, Halifax, Horsham, Ipswich, Leeds, Leicester, London, Liverpool, Manchester, Peterborough, Redhill, Sunderland.
If your company were a British tradition, what would it be?
Afternoon tea.
Why? It's a family favourite, traditional, multi-layered and always delivers.
Which famous film/novel sums up your company?
The Hitchhiker's Guide to the Galaxy. Why? 42..... -
2
Aviva Insurance
= Same as last yearCustomer websites: www.aviva.co.uk, www.quotemehappy.com, www.generalaccident.com
Number and names of UK executive members: 12 - Maurice Tulloch, chairman global general insurance and CEO UK & Ireland GI; Teresa Copping, UK and Ireland HR director; Stephen Pond, UK and Ireland strategy director; Colm Holmes, UK and Ireland GI chief finance officer; Julian Woodford, GI chief risk officer; Dave Lovely, global GI claims director; Steve Treloar, managing director personal lines; Angus Eaton, managing director commercial lines; Phil Bayles, chief sales officer; Lindsey Rix, chief operating officer; Robin Barker, UK life & GI strategic partnership director; Hugh Hessing, CEO Ireland
Names of non-executive directors: Sir Adrian Montague; Glyn Barker; Patricia Cross; Michael Hawker; Michael Mire; Bob Stein; Scott Wheway; Belén Romana Garcia
UK brands: Aviva; Quotemehappy.com; General Accident
UK telematics brands: Aviva Drive App, although not strictly telematics
UK reserves: £7.4bn as at June 2015
Total staff: 7500 approx (GI staff in UK)
Male/female ratio: Male 49%, female 51%
Diversity groups in company: Aviva Pride network
Social media addresses:
@avivaplc 12,700 followers
@AvivaUK 17,300 followers
www.facebook.com/aviva 750,000 likes
Name of broker club: Club 110
Location of UK regional offices: 45 properties in 28 locations - Aberdeen, Amersham, Belfast, Birmingham, Bishopbriggs, Bristol, Cambridge, Chelmsford, Croydon, Dorking, Eastleigh, Edinburgh, Exeter, Glasgow, Isle of Man, Leeds, Leicester, Liverpool, London, Manchester, Newcastle, Norwich, Perth, Salisbury, Sheffield, Southend, Worthing, York -
1
AIG Europe
= Same as last yearCustomer website: www.aig.co.uk
Number and names of UK executive members: 12 - Jacqueline McNamee, managing director; Sean Mannion, property; John Hopper, financial lines; Stuart Sutherland, casualty; Mark Heath, specialty; Ian Robinson, consumer; Charlie Kitson, client engagement; Jeremy Sharpe, broker engagement; Geoff Godwin, chief operating officer; Netsai Mangwende, finance; Peter Handford, HR; Martin Cornhouse, compliance
Names of non-executive directors: Antony Hope; Camilla Kampmann; Jean-Marie Nessi; Martin Bowers; Philippe Tromp
UK brands: AIG; AIG Direct; AIG Medical Management Services (UK); Lex London; Travel Guard; AIG Life
UK reserves: £3458.5bn (total equity for AIG Europe Limited at 30 November 2014)
Total staff: 1600 in UK
Male/female ratio: Male 56%, female 44%
Diversity groups in company: African Caribbean Inclusion Group (ACIG) & Allies UK; disAbilities & Allies UK; Lesbian, Gay, Bisexual & Transgender (LGBT) & Allies UK; Women & Allies UK; Working Families & Carers UK
Social media addresses:
Twitter
@AIGemea 3000 followers
AIG globally has:
Facebook - AIG (26,800 likes)
LinkedIn - AIG (238,000 followers)
YouTube channel - AIG (3750 subscribers)
Location of UK regional offices: Birmingham, Croydon, Manchester, Leeds, Glasgow, Belfast, Chesterfield. .