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Stemming a rising tide: How insurers can close the flood protection gap

Awareness and understanding of weather and climate risk has grown in recent decades with floods comprising an ever larger share of the total. While action is being taken, much work remains to establish a mindset focused on resilience.

Floods cost the global economy more than $82 billion in 2021. The size of the losses, the protection gap, and human devastation all underscore the importance of addressing flood risk. And, while insurance is a critical part of risk mitigation, it’s clear that risk transfer alone is insufficient to address the challenges ahead.

Produced by Capgemini in collaboration with the Insurance Information Institute (Triple-I), this report provides insights into the state of global flood risk and highlights the steps insurers can take to close the flood protection gap.

Topics covered include:
• Overview of global flood risk.
• Creating a resilience mindset.
• Potential benefits of a community-based catastrophe insurance program.
• How new insurance products can help close the protection gap.
• Four key areas for insurers to focus on.

Download the analyst report

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Voice channels: the hidden front door to fraud

Voice channels, synthetic identities and AI technology are creating new fault lines in insurers’ existing fraud controls. With criminals targeting telephony channels as a gateway to wider fraud activity, this content sheds light on how insurers can use this intelligence to stay one step ahead.

Telephony data is your secret weapon against fraud

Fraudsters today switch easily between web, mobile apps and contact centres, exploiting whichever route offers the least resistance to make bogus policy applications and claims. This content highlights how real-time phone-number intelligence gives insurers a decisive edge in detecting fraud.

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