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LMP processes making headway

Iain Saville, head of business process reform at Lloyd's, today welcomed further progress made in LMP slip quality. But he warned that more needed to be done for the market to achieve the slip quality target of 95% by the end of the year.

According to Lloyd's latest figures, based on LMP programme office audits and self-certification returns from managing agents and brokers show that overall slip quality using a balanced scorecard

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