Opinion
Information technology
Active management of information is key to running a successful insurance business. Mike Wenham explains
Get on-board the tech train
Technological advances have changed the reinsurance industry, but, as Geoffrey Bromley explains, it is still a relationship business
Raising the global standard
Henry Keeling acknowledges his part of the responsibility to improve the industry's stability and accountability
The power of information
This summer has provided me with two very different, but strangely complementary, perspectives on th...
The best customer service is more than just 'good enough'
It's no use having an engineer or delivery man turning up when he was supposed to and doing a good j...
It's time to stop being the comp-culture cash machine
The question about whether or not there is a 'compensation culture' took another twist this week wit...
They've got no business in politics
View from the Top
Penny Black's insurance week
Penny received a strangely timed press release from law firm ASB this week, announcing that its clie...
Airmic will be exempt - that is, once the law's been changed
Speaking of issues that seem to go round and round, the news that risk managers are to be excluded f...
Danger down under - again?
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Low number of secondary intermediaries
Last week, on its website, www.postmagazine.co.uk, Post Magazine posed the question: are you surpris...
21-day failures are an embarrassment
There was an awful inevitability about the piece in last week's edition on the failure of insurers t...
Co-operative Insurance Society overhaul
Last week, on its website, www.postmagazine.co.uk, PM posed the question: will the Co-operative Insu...
Doing both US and UK business need not be a struggle
Companies attempting to do business in both US and UK markets face a minefield but this does not hav...
Seven years ago
Looking back
FSA has not gone soft
And so 13 July - known in the market as GI Day minus six months - has gone. The Financial Services A...
Raising our game to win efficiency
View from the top
Risk flow overseas is stemmed
One group that may not have to worry about such regulatory matters are members of the Association of...
Is the City concerned for its future?
Picture the scene: a free company law seminar held at 4pm on a Monday afternoon. Perhaps not the big...
More discipline will tame the industry
The opinion of the insurance industry from the outside does not make for pleasant listening, but it ...
Estimating opinion was partial
The article on computerised estimating by Audatex managing director Paul Tucker calls for a response...
New head of general insurance
Last week, on its website, www.postmagazine.co.uk, Post Magazine posed the question: should the Asso...
Greenaway report missing in action
This week, Professor David Greenaway was due to issue his report on uninsured driving, the culminati...
Opinions of loss assessors should be considered
I would like to add sentiment to the points raised by Nick Balcombe in his letter (PM, 24 June, p12)...