Opinion
Comment: Keep calm and carry on
The industry needs to keep its sense of perspective about the current market turmoils
Comment: ELTO is not fit for purpose
Improvements are needed to help people trace their insurance policies, says Peter Watson, managing partner at Simpson Miller.
To ‘E’ or not to ‘E’ – that is the question?
As the European insurance industry slowly starts to emulate the UK and adopt e-trading, Simon Ronaldson asks how European insurers can learn from the experience of their more mature counterparts.
View from the Top: Future Flooding
Government must play its part in achieving a satisfactory solution to flood defence
View from the Top: An illusion of choice
With no sign of a turning market, a bout of consolidation looks on the cards
Penny Black’s insurance week
This week wasn’t the happiest in the Black household.
Editor's comment: Speculation turns into action
The chatter around ‘Tesco Law’, alternative business structures and law firm consolidation appears to be getting louder each week as another eye-opening deal is unveiled to the media.
Your say: The importance of data
I was pleased to read the feature on data analytics, since this is now such an important area for the industry. The battle to win customers will soon be won or lost on how insurance brands use their data.
Your say: Two-way communication
My eye casually fell upon Post’s recent article on the subject of claims v underwriting and I could not resist the temptation to throw in my penny’s worth. This subject has been a source of debate for as long as I can remember — most certainly since I…
View from the top: Expect the unexpected
The industry must continue to adapt and evolve to meet constant changes to the market, says Mark Hodges.
View from the top: Value added pacts
The industry must band together to push the added value that insurers offer, says Elliot Miller.
View from the top: Setting realistic expectations for 2012
Well 2011 certainly was a challenging year for the global insurance sector. The natural catastrophes in Australia, New Zealand, Thailand and Japan caused massive claims.
Your say: Compensation needs to change
The allegation that the Association of British Insurers is maintaining an “attack on injury victims” would be laughable if it wasn’t so offensive.
Editor's comment: An unexpected return
The recent exploits of Robbie Keane, Thierry Henry and Paul Scholes have illustrated that you cannot keep a good player down. Even if many fans had expected never to see them grace a Premier League football ground again.
North of the border: Civil Justice Council for Scotland
Lord Gill's recommendations will establish a body to progress procedural changes, says Catriona Stewart.
View from the top: Looking longer term
The present market should be given less consideration than future propects, says Laurent Matras.
View from the top: A case of déjà vu in the market
The current economic situation means now is the right time to generate rate rises, says Toby Esser.
View from the Top: The Eurozone crisis is an enterprise risk issue
The Eurozone crisis and its potential impact on the insurance industry are an enterprise issue for risk managers and commercial customers - and not solely the domain of finance managers.
Penny Black’s insurance week
Penny was delighted to visit the London Boat Show with Zurich on Thursday.
Your say: Catalytic converters targeted
Having read the article on the authorities’ slow reactions to metal theft I wanted to highlight that another area being targeted by thieves is motor catalytic converters.
Your say: Tackle the dealers
I read with interest the recent article regarding the industry’s battle against metal thefts — ‘United response called for as metal theft cases see substantial increase’ – and fully support a more co-ordinated approach by insurers to tackle this issue.
Editor's comment: Tempting fate on features
Commissioning editorial copy can be a bit like tempting fate. This week’s broker-focused feature on mergers and acquisitions reflected back over 2011 as its starting point, when first conceived a couple of months ago, with a writer assigned to analyse…
View from the top: Lessons from the East
Catastrophes in Japan showed the resilience and strength of the industry, says Andrew McKee.
Claimant's view: A crisis of your own making?
What does a compensation culture look like? Is it statistics that show road traffic accident claims rising year-on-year? It cannot be employers’ liability statistics, which are falling.