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Reducing operational risk: Why Royal London adopted AutoRek for reconciliations

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Royal London, a leading UK mutual life and pensions provider, faced growing operational pressure from an end‑of‑life reconciliation tool and manual balance sheet controls. As the company expanded through acquisitions, legacy systems and scaling limits created bottlenecks, highlighting the need for a scalable, market‑proven solution to automate controls and integrate new businesses without increasing headcount.

This case study explores how replacing Royal London’s internal tool enabled a market‑leading platform for automated balance sheet control and bank reconciliations.

  • Reconciliation workload reduction: Achieved a 50-70% reduction in reconciliation workload through automation.
  • Scalability and growth: Maintained a lean finance team despite significant business growth and seamless integration of acquired businesses.
  • Self-service capabilities: Finance teams gained self-sufficiency to build new reconciliations using the no-code interface.
  • Digital workflows: Replaced manual signoffs with automated workflows and a complete audit trail.

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