For a fuller flavour

A whole range of factors other than price can come into play when buying motor insurance, writes Jill Holland. And simple and personal touches, along with the patience to allow for customer decision-making, can reap positive results

One claim that is frequently made is people buy motor insurance on price. Well, if that was true, the cheapest insurers would win hands down every time - but they do not. A whole range of factors come

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Is the home insurance market set for a reckoning?

Editor’s View: Emma Ann Hughes warns home insurers to brace themselves to be the next target of policyholders’ wrath as moaning motorists are replaced by angry-looking property owners on national newspapers’ personal finance pages.

Q&A: Ben Smyth, Arma Karma

Ben Smyth, CEO of contents insurance start-up Arma Karma, talks to Tom Luckham about the insurtech’s past, future, and how young people view insurance.

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