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Marching to the banks' tune?

Post-CP121 and Sandler, UK insurers will face increasing competition from banks. A bancassurance partnership can help to address some of the new challenges, but rather than feeling brassed off, says Christine Delany, insurers must ensure they are in tune…

A decade on: EL is still the bete noir of insurance

Ten years ago, Post Magazine reported that a major insurance figure had called for a hike in employers' liability rates and suggested separating the class into two - accident claims and diseases. This week, Phil Bell, the originator of those comments,…

The case for independence

As demand for assistance services grows, Steve Totty says providers need to be independent in order to meet customer expectations.

Containing costs without cutting corners

For insurers to maintain high standards in their 24/7 assistance services, many believe that they have to make sacrifices. Steve Hook argues that this is not the case.

The emergency services

When something goes wrong, customers increasingly expect their insurers to deliver back-up services. Richard Adams examines the rapidly expanding assistance industry.

On track

Railway safety is improving, according to new figures released last week by the Health and Safety E...

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