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Life in Merlin.

Insurance solutions provider Rubicon is looking at ways to integrate the Merlin claims handling syst...

Ticket to ride.

The private finance initiative has, for a decade now, seen the funding of projects including the London Underground, National Air Traffic Control and the Yarl's Wood detention centre. This has been just the ticket for insurers, as Rob Tucker explains.

Light the blue touchpaper.

The House of Lord's decision on Callery v Gray - damp squib or much-needed firecracker for the claimant costs industry? Tim Wallis and Jason Rowley reflect on the subtleties of a judgement that has had an explosive reception.

NU academy.

Norwich Union has launched an in-house academy to give its 4500 claims staff the opportunity to deve...

Making small talk.

The SME market is attracting a lot of interest at the moment, but to make it big in this sector, brokers need to speak the right language to understand the specific needs of smaller businesses, says David Fanning.

When in Rome ...

The Italian market is a challenging one for UK insurers, with the motor sector being a main area of debate. Those that have taken the plunge believe understanding the country's culture is vital, so, says Jane Bernstein, toss a coin in the fountain and…

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