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A real eye-opener.

Many believe blind-bidding to be the most effective way to settle disputes out-of-court. However, law firms need to open their eyes to the opportunities available before the system sees wider success, says Lynn Rouse.

Courtage for sale.

CGNU has put its French general insurance commercial lines broker distribution business, CGU Courtag...

Down to business?

There may be some confusion about what is and is not covered by a policyholders' business interruption insurance in the wake of the US terrorist attacks. Harry Roberts believes it is important to make the scope of cover clear at the outset.

Willis: jet cover.

Broker Willis is believed to have placed the cover for the Sibir Airlines jet, which exploded over t...

Room for alliance.

Room Solutions, which provides underwriting systems to the insurance market, has formed an alliance ...

IFA failings.

IFAs are failing to move towards paperless offices, according to a survey carried out by Exchange FS...

Price is top motive.

Price is the still the main reason policyholders switch insurers, with 68.8% of household customers ...

Trading standards.

An insurer's claims service is its shop window, offering customers a glimpse of what is in store. With rates hardening, the prioritising of service standards is more important than ever to ensure customers return, says Edward Murray.

Under one roof.

To retain their market share, loss adjusters are having to provide repair and replacement services in-house. Some are even bringing in specialist expertise to ensure costs don't go through the roof, says David Fanning.

Ferma: watershed.

Jane Bernstein reports from Barcelona, where the Federation of European Risk Management Associations (Ferma) conference was held this week.

What the Papers Say.

THE EXPRESS A supermarket baker, praised for tackling three raiders, is to sue Asda after it dock...

Appointment at Aon.

Aon has made three appointments. Tommy Garvey has joined as senior investment consultant in the inve...

Appointment at Towry Law.

Will Chiles has joined Towry Law as a healthcare consultant and will be covering an area from the Mi...

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