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In place of strife.

Alternative dispute resolution should suit insurers down to the ground, but how many companies are using it and what are its advantages. Victoria Jordan investigates.

Playing by job-cutting rules.

In the wake of several huge mergers across the European insurance industry, Harriet Eisner explains how the trade union MSF is arguing for changes in the way companies behave towards their staff.

What the papers say.

THE SUN The latest chart-topping girl band, All Saints, ran for their insurance policies when the...

Counting the pennies.

Cathy Hargreaves and Jamie Randell explain why the threatened removal of VAT group treatment could have a catastrophic effect for insurers.

Bid to claw back £3bn.

The industry has moved to slash the estimated £3bn lost to businesses last year because of employee ...

CNA's services bid.

CNA, the fourth largest US property and casualty insurer, has asked the office of thrift supervision...

Double win for Higos.

Somerset intermediary Higos Insurance Services won £10,000 in a competition run by Zurich Insurance....

Crime prevention.

Commercial Union is scouring the Internet for crime busters, having launched a web site in the lates...

Swiss system refit.

Swiss Life UK has invested in a revolutionary intranet developed by European IT services groups CMG ...

Taking it personally.

Selling personal accident cover is still proving as troublesome ever. Meanwhile, claims are rising and so too are the different ways employees are being injured. Ruth Addicott asks how insurers are tackling this problem area.

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