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On the right track.

The insurance industry needs to work towards claims protocols that promote a unified response, allowing quick and effective action in dealing with major disasters, argues Alan Fleming.

LawAssure launch.

Epoch Software has teamed up with Royal & Sun Alliance subsidiary First Assist to launch a subscript...

High cost of flying.

British Airways has said it will cost about £17m to make the modifications to its fleet of seven Con...

Trained for success.

Companies investing in training programmes for their staff are reaping the long-term rewards of loyal staff and higher profits, believes Jane Bernstein.

... an e-risk intermediary.

The rise of the dotcoms and the application of internet technology have made e-risk an exciting sector. However, Marcus Alcock spends a day with David Walsh of Clickforcover and finds some things never change.

The wheel thing.

Fleet motor is set to move into profit for the first time in years, reports Rachel Gordon, with risk management approaches and advances in technology by insurers and loss adjusters a major factor.

Appointment at Wessex Group.

Christopher Smy joins the Wessex Group as business development manager. He was formerly with Norwich...

Power crisis sparks claims.

The power crisis in the US state of California is not expected to lead to major claims in the Lloyd'...

CTC branches out.

Software and services provider CTC has opened new offices in Birmingham and Bristol. The Croyden-bas...

Ground control.

New laws force polluters to clean-up contaminated land - and that includes gradual pollution from previous owners. Standard liability policies are not enough. Insurers must redevelop a variety of solutions to the exposures faced. Simon Threadgold digs…

Virtual value.

Selling insurance over the internet has its critics and several net intermediaries have bitten the dust lately. However many predict that e-value will soon become apparent as net trading rises sharply. David Fanning is virtually convinced.

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