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Poor service?

Insurance litigation providers continue to offer poor levels of service, according to a survey by in...

4U cuts down waste.

Royal London has armed its 1200 customer service representatives with mobile communications to allow...

Appointment at Elliston (UK).

Elliston (UK) has recruited Miles Robinson to join Ian Fordham, Matt Holland, Phil Priest and Rosie ...

Netting benefits.

The internet is becoming the most vital tool in the employee benefits market, according to a survey ...

Axa to handle LTC.

Long-term care product provider PPP Lifetime care is to sell products through its sister company Axa...

Genetic modification.

The insurance industry's decision to finally agree to a five year moratorium on the use of genetic tests provides the industry with an opportunity to resolve the issues to the benefit of all concerned, argues Tony O'Leary.

Zurich life change.

Zurich is set to reorganise its life business to "maximise customer focus", a move that will result ...

Pru: new US chief.

UK insurer Prudential last week confirmed Clark Manning as president of its US operations. Mr Mannin...

Network partners.

A premier partnership has been established between The Broker Network and NIG's commercial division....

Asbestos ruling.

Three test cases which could affect compensation payouts to the tune of thousands of pounds were hea...

Plan of action.

Most companies do not take business continuity and disaster recovery seriously. In light of 11 Septe...

Stacking up reserves.

It is an accepted fact that life and pension providers are competent asset managers. However, general insurers would do well to brush up on this area if they want to make the most of their reserves, says Keith Sankey.

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