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Under the bonnet

David Laxton and Alison Pritchard take a look at Standard and Poor's motor report, lift the lid on the UK motor insurance sector and check how well its components are functioning in the current climate.

Stand out from the crowd

To get ahead and be noticed in business today, ongoing and up-to-date training for employees is essential. But with so many courses available, how do you know which to choose? Jane Bernstein reports.

All fall down?

Several recent broker surveys have uncovered a worrying decline in service standards among insurers. It is vital these are addressed - as some insurers already have done - to prevent serious repercussions across the industry, warns David Fanning.

Unite to shape future disclosure

Post Magazine recently reported on the need for insurers and intermediaries to speak to the Financial Services Authority with one voice. David Hiddleston says commission disclosure is coming and calls for the industry to unite to influence the shape of…

Brand and deliver

Over the last five years, insurers have discovered the cost and time savings - not to mention the potential for brand extension - of delivering replacements for stolen or damaged items, rather than haggling over their cash value. Mira Butterworth…

A dip in the skills pool

With the insurance industry in the grip of a skills shortage, many innovative companies are encouraging staff movement between functions. This widens variety in the business's skills pool and facilitates career progression, says David Fanning.

NIG expansion

NIG has moved its Leeds office to a bigger location and is set to take more space in the building, ...

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