News
Willis axes client contact at Leeds.
Broking giant Willis has axed the client contact facility at its Leeds office, following a reorganis...
Learning curve.
Companies are beginning to recognise the competitive advantages to be gained through training and developing call centre staff, but there are other benefits too, as Jane Bernstein discovers.
Stress in the City.
To mark National Stress Day yesterday Royal and Sun Alliance and the International Stress Management...
Lloyd's hit by fraud, again.
Tens of thousands of policyholders may have been duped into buying worthless cover for a range of pr...
Keeping your eye on the ball.
As insurers look to outsourcing companies to add value to their services, allowing them to beef up their core competencies, the fear is that in the third-party scrum, they will be unable to safeguard service levels or protect their brands. David Fanning…
Insurers are trying to drive us out of business, Claims Direct.
No win no fee company Claims Direct last week hit out in frustration at insurers which it said are t...
Wellington joins Pool Re
Lloyd's insurer Wellington has become a member of the UK government-backed reinsurer for terrorism ri...
JLT averts costly legal action
Broker Jardine Lloyd Thompson has come to an out of court agreement over its dispute with American de...
ABI chief calls for "high quality rehabilitation"
The Association of British Insurers director general today called for greater emphasis on improving t...
Terrorist attacks force PartnerRe into $338.5m loss
A pre-tax loss of $400m from the 11 September terrorist attacks in the US led to PartnerRe making a $...
PXRe turns in $33.9m loss
Losses from the terrorist attacks in the US on 11 September contributed to the Bermudian reinsurer PX...
Zenith launches small business operation
Lloyd's motor insurer Zenith has launched a new commercial insurance operation aimed at the small bus...
Alleghany exits Lloyd's
Alleghany Corporation has sold its Lloyd's subsidiary Alleghany Underwriting to Talbot Holdings, a ...
Axa to cut 100 managers
Axa Insurance UK is to cut up to 20% of its management positions over the next few months as part of ...
RSA steps back from speculation
Royal and Sun Alliance has declined to comment on speculation it is to launch a £2bn rights issue lat...
Claims Direct rekindles insurer feud
Personal injury specialist Claims Direct has slammed insurers in a report in today's Daily Telegraph,...
Norwich Union sells Sabre
Norwich Union has sold its non-standard motor subsidiary Sabre to BDML Holdings. It has previously ve...
Pru cuts jobs and sells off general insurance business
Prudential has confirmed that it is to axe 2100 jobs by the end of 2003 to cut costs at its UK operat...
Another new reinsurer for Bermuda
White Mountains has announced today that it is seeking to establish a Bermuda-based property and casu...
Appointment at Axa Sun Life.
Axa Sun Life has appointed Nina Glass and Duncan Mosely to senior positions within the company's bus...
Brit losses rise.
Lloyd's insurer Brit Insurance expects its net loss arising from the US terrorist attacks on 11 Sept...
Insurers to step up lobbying for flood defences.
Insurers plan to step up their lobbying of MPs, government departments and other interested parties,...
Willis share offer.
Insurance broker Willis is to increase the number of shares publicly traded, with a secondary public...
Lords rule on tree damage.
Public authority insurers could face an increase in payouts for subsidence, unless effective risk ma...