News
Hanging on the telephone?
A recent BIBA survey has shown a continuing disenchantment with insurance service standards, with much of the conflict hinging on call centre waiting times. The pressure is now on, says Rachel Gordon.
Bunker offers server safety.
Poor attention to the physical security of company servers may lead to insurers setting minimum stan...
They think it's all over.
The outcomes of several recent court cases involving sports liability have had serious implications for insurers specialising in this sector and sports organisers alike. While insurers are seeing rising opportunities in the market, there is a fear that…
Appointment at Ecclesiastical.
Keith Hall has been appointed as Ecclesiastical's new branch manager responsible for the its offices...
Appointment at Opus Group.
Opus Group, the national insurance broking and financial services group, has appointed Clive Johns a...
Presentations need more thought.
Why is it that companies spend so much money in getting in front of potential prospects, yet spend s...
Ensign gets right to Limit syndicate 318.
Lloyd's insurer Ensign Holdings has completed the acquisition of the right to manage former Limit's ...
Appointment at Marsh.
Mark Nevitt has joined the Witham office of Marsh as the company's head of office. He comes to Witha...
PXRe quits talks.
Bermudian reinsurer PXRe has terminated talks with one of its investors, Select Re, about a possible...
What the Papers Say.
The Times A British woman, who was crippled in a swimming pool accident at an illegal drinks part...
Appointment at Watson Wyatt.
Catherine Cresswell joins Watson Wyatt's insurance and financial services practice from the Governme...
HCRM expands.
Hertz Claim & Risk Management (HCRM) has announced it is offering its motor claims service to insura...
Terrorism exclusions.
Proposed terrorist exclusions after the 11 September attacks have been filed with regulators in all ...
Zurich sells up in Canada.
Dutch financial services group ING is set to expand its insurance activities in the North American m...
Appointment at The Bollington Group.
The Bollington Group has taken on two new members of staff. The recruits are Helen O'Connor and Apri...
Pakistan set for terrorism pool.
The Pakistan government is expected to create its own reinsurance pool to provide cover to Pakistani...
Breaking broker barriers.
David Hough tells Edward Murray he is keen to see barriers to intermediary trade across Europe come down and a recent directive could do just this. However, it is unlikely to be a quick or smooth process.
Appointment at Hiscox.
Hiscox has made Daniel Wood its leading fine art underwriter. Mr Wood has been with the insurer for ...
Fortis profits rise.
Belgo-Dutch bancassurer Fortis posted a rise in net operating profit for the first three quarters of...
Appointment at SPSInfoquest.
Abdul Bhanji has been appointed as non-executive deputy chairman of SPSInfoquest. Mr Bhanji has been...
No early scalps for N2 says Tiner.
There will be no massive big bang, John Tiner, head of insurance regulation at the Financial Service...
FSA chairman calls for support.
Financial Services Authority chairman Howard Davies has called on the financial services industry to...
Softening the blow.
As hard rates hit the market post-11 September, now, more than ever, intermediaries must prove their worth and value-added services, such as risk management, may be crucial to their survival, warns Richard Adams.
The waiting game.
While the industry waits to see the impact of a recent Competition Commission ruling on GISC activities, many insurers and brokers still feel the council is what is needed to win back consumer confidence, says Rachel Gordon.