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RFIB

RFIB Group has appointed Karl Haynes as director of international claims.

Defaqto

Defaqto has appointed Zahid Bilgrami as chief operating officer, with a view to driving performance improvements, inorganic growth and operational excellence.

QBE to trial psych testing

QBE is to trial behavioural assessment firm Thomas International in a bid to improve the risk management of its fleet driver clients.

ABI backs PI lawyer involvement in ELTO

The Association of British Insurers has welcomed the idea of involving personal injury lawyers' data in the Employers' Liability Tracing Office, despite reservations from the legal profession.

Council admits Corby clean-up mistakes

Corby Borough Council has reached an out of court settlement with 19 young people who accused the authority of causing bodily injury by a negligent clean-up of a former steel plant.

Sunderland tops ID fraud

Sunderland has topped a list of 121 areas in the UK most affected by ID fraud, according to research published by Callcredit Information Group.

SLS appoints Shaw

Crawford company SLS has appointed Phil Shaw as a technical manager at its Droitwich office.

Rainbow to pass BDMA

Rainbow International has launched an initiative guaranteeing that all its insurance restoration work will be carried out to exceed British Damage Management Association standards.

Broker gets Brain in gear

Former Bluefin director Gordon Brain has joined Henderson Insurance Brokers as group broking director, based at the company's Leeds head office.

Credit hire bodies to merge

Members of the Accident Management Association and National Association of Credit Hire Operators have agreed to a planned merger after they were consulted on proposals.

Fusion gears up for launch

Towergate-owned underwriter Fusion is to launch a continuity offering as part of its wider business interruption risk management service.

Little loyalty in online motor

More than 80% of online motor insurance customers plan to shop around at renewal according to research by Accenture that shows these insurance buyers are becoming less loyal and more price-sensitive.

View from the top: Exceeding expectations

The debate over short-termism and shareholder value that has been echoing around the nation's boardrooms of late, could and should have a profound impact on the way we promote customer service.

Insurers urged to keep up pressure

Lloyd's has warned there is still "more to do" to drive down the Solvency II capital requirements despite the European Commission's move to ease the burden under the latest quantitative impact study.

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