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New world now.

Royal & Sun Alliance's group chief executive, Bob Mendelsohn talks to Alex Broad about mergers, acquisitions and corporate strategy in the new world.

Fighting talk.

In an exclusive survey, Post Magazine and Professional Broking found that commercial lines brokers are far from happy about the service they are getting from insurers. Alex Broad analyses the results and reports on early reactions to the findings.

Triple impact.

Aon, Marsh and Willis are widely recognised as the largest players on the global broking stage. Jonathan Swift looks at how they are diversifying with the aid of technology to remain competitive.

Ace's trump deal.

Ace Global Markets has received approval by Lloyd's to merge Syndicates 219, 488 and 960 into syndic...

Industrial inferno.

Cunningham Elllis & Buckle's London specialists are dealing with a huge fire which swept through an ...

CGU slams report.

Giant insurer CGU has hit back at a report by actuary Bacon & Woodrow which claims the industry is n...

ATM processes calls ASAP.

Insurer Direct Line is installing FibreNet ATM technology to improve the speed and quality of teleph...

Friends in need of IFA sales.

Friends Provident is to target sales through independent financial advisers via a dedicated business...

Net profits @ the touch of a button.

After getting off to a slow start, commercial lines insurers are now realising the potential that the Internet can offer them. Richard Griffiths reports on their progress.

ALARM rings for Liz.

Liz Taylor has been made the first full-time chief executive of the Association of Local Authority R...

A clear view of the future.

In the final part of our management series, Nick Bromfield explains why insurance salesforces are the vital link for customer satisfaction.

Internet ignored.

Insurers are ignoring customer requests for information on the Internet, according to a recent surve...

Merger migraines.

Sue Duttine looks at the impact of broker consolidation on the employees stuck on the merger merry-go-round.

BRIT's green light.

Ben field & Rea Investment Trust's acquisition of integrated Lloyd's vehicle Wren for £300m has been...

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