News
Co-op to increase aggregator usage
Co-operative Insurance has set its sights on growing its household book by widening its use of aggregators as a means of distribution.
Axa cuts to hit commercial
Sources close to Axa UK's personal lines division and broker Bluefin have insisted management cuts will only affect commercial lines.
Mapfre overhauls travel cover offering
Spanish insurer Mapfre has revamped its direct travel policy following a relaunch of its online provider Insure & Go.
Biba and IIB warn members over Bribery Act compliance
The British Insurance Brokers' Association and the Institute of Insurance Brokers have urged members to start putting measures in place to comply with the forthcoming Bribery Act.
E-business: Insurers should track customers via social media
The insurance industry needs to expand its use of social media beyond marketing and into claims, fraud and risk ratings, CFC Underwriting's business development manager has claimed.
FSB backs call for SME pay priority
The Federation of Small Businesses has backed a call by Lorega for insurers to fast-track SME claim payments to help prevent smaller firms and one-man bands going out of business.
E-business: Online marketing needs clear objectives — not just ideas
Clear objectives and good ideas are vital for insurers to reach consumers using online marketing strategies, Chemistry Communications Group has claimed.
E-business: Wishman: mobile e-commerce has finally arrived
Mobile technology has "finally arrived" in the insurance space and now is the time to develop a mobile online strategy, according to LV group e-commerce director Paul Wishman.
Lloyd's motor result reflects 'torrid' time
Lloyd's finance director Luke Savage has said Lloyd's 2010 UK motor insurance result reflects the "torrid" experience of the whole market within that class of business. Its motor book reported an underwriting loss of £520m (2009: £83m loss) and a…
Editor's comment: keeping the buzz alive
After the initial buzz of excitement swarmed round the industry at the prospect of an insurer-funded dedicated police unit to combat fraud, all has gone strangely quiet. Fair enough, the Association of British Insurers did stress that its discussions…
Career development & CSR: first specialist recruitment firm signs Declaration
AMC Insurance Appointments has signed up to the year-old Aldermanbury Declaration, becoming the first specialist insurance recruitment consultancy to do so.
Besso management buys out Union Hamilton shares
Besso has insisted it is business as usual at the firm, after its management completed a shareholding purchase worth almost £3m.
Aggregators join ABI and Biba in fraud fight
Aggregators have joined forces with the Association of British Insurers and British Insurance Brokers' Association to publish new guidance on online application fraud.
London authorities unveil combined insurance panel
An insurance purchasing body incorporating eight London councils has selected Aviva, Lloyd's and Zurich to sit on its panel of insurance providers.
Exclusive partnership deal struck for fraud investigation
Cunningham Lindsey and The Surveillance Group have signed a partnership agreement in a bid to create a market-leading fraud investigation unit.
Call made for portal time extensions on EL and PL
The timeframes laid down for insurers to comply with the terms of the fast-track electronic claims portal may have to be modified if the process is to be extended to employers' liability and public liability claims.
E-business: Free insurance idea floated by Dual Corporate Risks boss
Giving away insurance for free and generating income through other products could prove a savvy move for insurers in the future, argued Tim Grant, head of e-business at Dual Corporate Risks.
Towergate shakes up team after Heath Lambert coup
Towergate has rearranged its Scottish management team, after the broker attracted Heath Lambert's former regional head of commercial Mark Webster and his team.
Career development & CSR: management tips for the top — part one
As the chief executive of an expert management body, I’m regularly asked what my top tips for being a great manager are. It’s a trickier question to answer than you might think.
E-business: Customer reviews to play bigger retail role
The insurance industry must prepare for the growing influence of customer reviews in the retail market having a knock-on effect in insurance.
Litigation fears in wake of NZ quake
The New Zealand earthquakes in September 2010 and February 2011 have left some brokers and insurers at risk of litigation, the chief executive of Cunningham Lindsey's New Zealand operation has warned.
Career development & CSR: Open GI clinics given CPD nod by CII for a fourth time
Open GI's product clinics have been accredited by the Chartered Insurance Institute for the fourth year running.
Death knell for ATE insurance as jackson recommendations accepted
The government's decision to implement the Jackson reforms has sounded the death knell for after-the-event insurance, legal expenses insurers have admitted.
SPB reports revenue of €77.4m
Recent corporate acquisitions have boosted net revenue at SPB Group in 2010 to €77.4m.