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Lloyd’s/London

E-man makes a case.

Alex Letts, chief executive of the on-line exchange RI3K, tells John Sanders why (re)insurers should introduce e-commerce into their day-to-day business.

The inside story.

Despite the dire predictions circulating after the 11 September attacks, top players at Lloyd's insist that the corporation has had plenty of experience in coping with the market's ups and downs, says Marcus Alcock.

The heart of the matter.

The latest CSC annual survey into issues of information systems management has found that e-commerce and related issues are at the heart of the way the financial sector carries out its business. However, the findings also suggest insurers are lagging…

Service Provider of the Year

The London Processing Centre deals with 16 currencies, 29 international clients and transactions worth £10.5bn a year. Edward Murray reports on its efforts to streamline its service.

Picking the lock?

With Independent Insurance in liquidation, a hole has been left in the long-term policies market. Simon Threadgold asks how wise it is for insurers to rush in and lock themselves into the extended agreements void that has been left?

Freight expectations.

The mystique surrounding goods in transit is fast disappearing and the way is clear for brokers to jump onto the market's tailgate. Rates are starting to rise and competition is fierce as companies look to load up on cover, says Simon Threadgold.

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