Claims
Listening is key.
Swallow Information Systems has published a report proposing a consumer-to-business model to insurer...
Pensions: its4you.
The soon-to-be-launched internet insurance intermediary, its4me. com, has signed a deal with Virgin ...
Non-disclosure: of premium importance.
We recently encountered a problem with a shop policy that has been voided due to non-disclosure. ...
No win, no fee push by society.
Personal injury insurance specialist Abbey Legal Protection hopes to benefit from the Law Society's ...
... a claims manager.
Technology has greatly changed the face of claims management, but the challenges are still there. This is what fires Mike Noonan with enthusiasm for his job at Iron Trades, as David Worsfold discovered.
Ringing the value-added changes.
Andrew Newman looks at developments in call centre training, which must now add a new dimension with the rise of companies outsourcing claims.
Credit loss warning.
Brokers and other companies with a turnover of under £1m a year could lose their access to credit fo...
Lawrence v Chief Constable of Staffordshire.
29 June 2000 Court of Appeal The claimant was awarded the guideline rate of 2% interest on his ge...
L&G to target Powergen clients.
Legal and General is set to market stakeholder pensions to utility provider Powergen's 250,000 custo...
That sinking feeling (again).
I would like to add a comment to the debate about the millennium-feared outbreak of subsidence madne...
Cape of good hope.
A claim by 3000 South African miners to have their case against Cape heard in the UK has been upheld...
Claims Direct faces industry.
The insurance industry is to meet face to face with Claims Direct in an attempt to thrash out the ar...
Attorney-General v Bishop.
5 July 2000 Divisional Court Attorney-General v Scriven 4 February 2000 Queen's Bench Div...
Legal & General up in first half
Legal & General Group has recorded pre-tax operating profits of £231m for the first half of the year,...
Audited accounts credit warning
Brokers and other companies with a turnover of under £1m a year could lose their access to credit fol...
Insurer acts to fill LTC void.
Charity Age Concern has joined forces with insurer CGU to offer a range of branded products for olde...
CGNU's £600m buys.
Insurer CGNU's plan to form a bancassurance joint venture with the Royal Bank of Scotland saw it pay...
Startup to merge online and face-to-face sales.
Financial planing consultancy Johnstone Douglas, a subsidiary of broker Alexander Forbes, has set up...
Kinch clinches job.
Construction industry employer benefits provider B&CE Benefit Schemes opened a new office in St Hele...
Wellington to go it alone.
Wellington Underwriting Agencies said this week it was not looking to do a deal despite persistent m...
Online tracking.
Restoratiion services provider Service Master Direct plans to launch an internet claims tracking sys...
Scheme to target dodgy directors.
Four law firms have joined forces to launch a government-backed scheme to counter fraudulent directo...
Equitable Life loses test case
Mutual insurer Equitable Life has lost its appeal to the House of Lords. The Lords unanimously upheld...
Pride Valley Foods Limited v Hall & Partners (Contract Management)
Court 7 June 2000 The claimant's bakery was destroyed in a fire. They had already unsuccessfully ...