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Claims

L&G: Prosser stays.

Legal & General group chief executive David Prosser has agreed to remain in his role until 2006, two...

CCS: cash injection.

Loss adjuster CCS Global has announced that North American and Middle Eastern shareholders have pump...

Call the shots.

Call centres look poised to play an increasing role in the insurance industry, in particular the detection of fraudulent claims. Jonathon Swift reports on the mechanisms that have been put in place in order to catch potential fraudsters.

Stuck in traffic.

The credit hire saga is far from over, with all affected parties waiting for the legal green light on decisions that will govern future hire issues. Edward Murray explains some of the complex arguments surrounding the controversy.

Bright future for rehab.

Helen Merfield discusses the issues facing personal injury case managers - in particular rehabilitation, which she has championed, and which is enjoying a radical transformation in the UK.

Step this way.

In the wake of Post Magazine's second Rehabilitation conference, Keith Burns takes a look at the changes of attitude taking place within the insurance industry, and how one rehab centre is proving that there is life after injury.

TUC calls for rehab rules.

David Worsfold chaired the second Rehabilitation Conference last week, which saw a wide range of issues tackled by delegates.

Breaking the code.

The forthcoming ABI claims code is raising a few eyebrows within the industry, and it may mean insurers and loss adjusters have to thrash out an agreement on what they can reasonably deliver, says Veronica Cowan.

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