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Claims

ABI rehab push calls for government action.

The ABI is today launching a consultation exercise on rehabilitation, aiming for the rationalisation of employers' and government's roles. Anthony Gould considers this and the results of a recent study on the difference insurers' attitudes have made.

Flying in the face of terrorism.

The terrorist events of 11 September have changed air travel for ever and to combat sky-high rates, risk management has taken a first-class seat, drastically stepping up security measures. Eric Alexander examines moves made to reduce the fear of flying…

On the ball.

Following any accident, fast rehabilitation is vital to ensure a speedy recovery from injuries, as the England World Cup team manager and countless fans are hoping. David Smart looks at the other issues affecting the performance and benefits of such…

Industry must plug claims leakage now.

Fraudulent activity is on the increase across the board, costing insurers millions of pounds a year. It is essential the industry works together to turn the tide on claims leakage, warns Michael Burnett.

Feeling the strain.

Stress is a growing problem in the UK and insurers are beginning to suffer the knock-on effects as claims rise. But the outcomes of several recent cases have reduced the pressure on the industry - for the time being, says Paul Hughes.

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