Claims
Delivering the message
There remains a general reluctance by police forces to handle individual insurance fraud cases, but there must be deterrents such as custodial sentences and heavy fines if insurers are to change the view that they are an easy touch, writes Tom Scott.
Play the long game
Despite the economic troubles of 2009, Lloyd's and the London market still had a fairly successful, if cautious, year. Mairi MacDonald takes a look back at the past 12 months.
Twitter rising in importance for insurance complaints, claims survey
ICS also found those who are adept at monitoring customer satisfaction online are better placed to put things right.
Questgates expands into Reading
New office to provide growth for PI business following acquisition from Davies.
Ward calls for Lloyd's Exchange commitment
Lloyd's CEO urges managing agents to stick to reform agenda
Vericlaim UK agrees Teceris purchase
Former Teceris director Stewart Steel leads Vericlaim acquisition
Reinsurance Reader Awards 2009
And the winners of the Reinsurance Reader Awards 2009 are...
Reinsurance Reader Awards 2009
And the winners of the Reinsurance Reader Awards 2009 are...
Law and life in Lloyd's
Kent Chaplin, head of claims at Lloyd's, tells Reinsurance about making a conscious decision to join the industry.
Interview - Alan Fleming: Risky business
Katherine Blackler speaks to risk and insurance consultant and former Airmic chief executive Alan Fleming about his experience of the reinsurance industry and the growing importance of reinsurance in the minds of risk managers.
Hannover Re to expand trade-credit and surety unit
Hannover Re is forecasting higher premiums and profit at its trade-credit and surety unit next year as the market rebounds from claims related to the global economic slump.
Perils launches Industry Loss Index Service for European windstorm events
The new service provides index values which can be used in industry-loss-based Insurance Linked Securities and Industry Loss Warranty transactions.
Lloyd's and Heath Lambert join Airmic
Airmic counts 16 insurance partners with new arrivals
Capita sells £13.5m fraud business back to founder
Deal includes insurance rights to Digilog.
Faking it
Insurance fraud is nothing new, but success combating it elsewhere means fraudsters are looking to industrial disease, where testing is often subjective, making claims ripe for fabrication, write Gary Fitzpatrick and Simon Staples.