Claims
Legal update - expert shopping: Second bite of the cherry
If a claimant is dissatisfied with an expert's report, they can simply commission a second one. Carol Dalton reports on how defendants can turn this practice to their advantage.
Legal Update - group litigation orders: Here comes the mob
Group litigation orders are increasingly common in the UK but, rather than striking fear into insurers' hearts, Jim Bryant explains how they present opportunities.
Legal update - broker duties: Shared responsibilities
Andrew Blair and Niyi Phiri examine the complex issue of how liability should be shared when the role of the broker is split and negligence claims made.
Legal update - professional negligence: In the firing line
Antony Smith and Rhian Howell examine the latest court activity statistics to analyse which professions are likely to bear the brunt of claims.
Interview - Stephen Lewis, Zurich: Making an entrance
Stephen Lewis has returned to the UK insurance market after eight years to take the position of chief executive of Zurich general insurance. Mairi MacDonald talks to him about his plans for the business.
Postbox: Time to bridge the divide
In response to Phil Bird's article ('Time for change?',www.postonline.co.uk/1567561) published in the 31 December/7 January issue, I wholeheartedly agree with his observations. And, coming from an insurance company background — with the added advantage…
Chartis seconds analyst to fraud bureau
Chartis is seconding an analyst from its financial crime unit to the Insurance Fraud Bureau for three months.
Pittman leaves Merlin for "adjusting" role
Davies' new head of claims operations Jim Pittman says he is looking forward to returning to "conventional" loss adjusting after joining from rival firm Merlin Professional Claims Services.
Scots take English referrals
A Scottish claims management company has seen a 40% increase in personal injury claim referrals from English firms as a result of a proliferation of television advertising by personal injury firms, according to its managing director.
London market throws off "macho" resistance tag
The London market is on track to manage the "vast majority" of its claims electronically by 2011 despite persistent resistance to change within the sector, London Market Group chairman Barnabas Hurst-Bannister has claimed.
Axa strikes personal injury first with CEDR
Axa Insurance has become the first insurer to sign up to the Centre for Effective Dispute Resolution's personal injury service.
DAS to cut temporary staff after £10m loss
DAS has agreed a new call centre technology deal which could save the company almost £3.5m over the next two years — just weeks after revealing £10m losses for 2009.
Asbestos claims to cost insurers £11bn by 2010
The estimated future cost of UK asbestos-related insurance claims has almost doubled between 2004 and 2008, according to new actuarial analysis.
Post webinar: focus on the ipod and soon to be i-pad generation
Alvin Jackson, director, Mulberry Consulting, Nicholas Thurlow, director – Text2Insure, Fortis and CSC consultant Keith Aylwin debate how insurers should respond to the ipod generation in this webinar which is now available, free, to view on-demand.
Zurich names first global head of marine claims
Zurich has appointed Steve Gillen as its first global head of marine claims.
Accident Exchange fails in committal application
Credit hire organisation Accident Exchange has failed to get permission to have an Autofocus employee committed for contempt of court
Guidewire launches new claims operations software
Software company Guidewire has launched a new claims performance tool as part of its end-to-end claims centre tool.
Zurich updates risk model
Zurich Financial Services Group has enhanced its Global Risk Assessment Module - Gloram, which is designed to assist businesses cope with risk management.
Plexus raids Halliwells again to bolster Manchester team
Five associates reunited with partners Chris Gough, Tim Short and Louise Shaw who left Halliwells in 2009 to start up office.
Weightmans offers legal advice to insurers ahead of MOJ reforms
Law firm Weightmans has launched an information portal aimed at assisting the insurance industry to prepare for the introduction of a new motor claims handling process.
Awal collapse could cost (re)insurers millions of dollars
Last year's collapse of Awal bank in Bahrain could cost the insurance industry hundreds of millions of dollars, Reinsurance...
Personal injury claims average drops 6% in Ireland
The Injuries Board CEO Patricia Byron reports the average workplace award was 48% higher than in motor.
Aon lead broker for Ethiopian Airlines crash
Aon was the lead broker for the Ethiopian Airlines plane which crashed on January 25th, Reinsurance can reveal...