Claims
Barclays ends PPI complaints handling contract with Deloitte
Around 300 staff employed by Deloitte to handle payment protection insurance claims for Barclaycard were told their contracts would finish a month earlier than scheduled, The Times reported.
Claims Club Monthly Missive: The end of dotcom innocence
Last week Aviva announced it is to close its online salvage business, Bluecycle, outsourcing the business to Copart.
Which report calls for transparency on aggregators
An investigation by consumer group Which found like-for-like car insurance quotes vary “widely” between the different comparison sites.
Quindell strikes deal with Renault UK
Quindell has signed a contract to provide Renault UK with accident management services across Great Britain.
Aviva to close Bluecycle salvage operations in further cuts
Aviva has confirmed it is to close its online salvage business, Bluecycle, and will acquire its future salvage services from Copart.
Questgates expands footprint to include Dublin
Loss adjuster Questgates has opened its first Dublin regional office.
Questgates expands presence with office in Dublin
Loss adjuster Questgates has opened an office in Dublin.
European floods to cost insurers £3.3bn
The insurance industry will faces losses of €4bn (£3.3bn) following flooding across Central Europe are, with most of the claims coming in Germany.
European flood payout tops £3.3bn
Insured losses from flooding across Central Europe are estimated at €4bn (£3.3bn), with most of the claims coming in Germany.
Ten teams up with Prism for disaster recovery and repair offering
Ten Insurance Services has joined forces with Prism Network to provide disaster recovery and repair services to its members.
Crawford makes three appointments
Crawford & Company UK has appointed three senior international adjusters within its international market team.
Post magazine – 11 July 2013
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
Relive the 2013 British Insurance Awards: Video Highlights
The 2013 British Insurance Awards was last week widely praised as “the best ever”.
Blog: Is Europe Flood Re's Achilles' Heel?
David Worsfold, group editorial services director at Post's publisher, Incisive Media, explains why the ABI and government might have more to fear from Europe than they first thought.
Q&A: Andy Watson: Happy days
Andy Watson reflects on his short time in charge of Ageas UK and discusses market issues, including the referral fees ban, regulation, telematics and recent job cuts in the sector.
Leaders eager to distance themselves from rogue investigator allegations
Calls to name firms from leaked Leveson report forces industry to soul search.
Editor's comment: The spectre of Spitzer returns
In 2004, the US insurance broking industry came under attack as then New York Attorney General Eliot Spitzer declared war — with allegations of kickbacks, rigged bids for insurance contracts and opaque practices, including contingent commissions.
Loss adjusting Regulation: If it ain't broke
Loss adjusters claim they are already monitored closely but should they face formal regulation like the rest of the insurance industry?
In Series: Claims: A step ahead
The industry must work together in the fight against insurance fraud.
In Series: Claims: Investigating the investigators
What will the FCA’s examination of insurers’ use of private investigators uncover – and will it affect industry efforts to combat fraud?
View from the Top: The punchline? ABS is no joke
An insurance salesman and a lawyer walk into a bar – it certainly sounds like the beginning of a joke, but the new alternative business solution world is no laughing matter. What it is, in our view, is a major opportunity.
Affinity news: Age of customer a factor in choice of insurance policy claim delegates
A customer’s age is a determining factor in the importance of cost compared to quality of service when choosing an insurance policy, delegates at Post’s Affinity 2013 event heard.
Cunningham Lindsey re-brands real estate operations under Ventris
Cunningham Lindsey has re-structured and re-branded its property owners unit.
UK Flood Re deal will be 'credit positive' for P&C players
Moody’s claims that the memorandum of understanding between the Association of British Insurers and the government on introducing the Flood Re model will be credit positive for UK property and casualty insurers.