Claims
Religare Health Insurance opens for business in India
Religare Health Insurance has launched as a standalone health insurance player in the Indian market.
Fewer road traffic accidents force body shops out of the market
Specialist research firm Trend Tracker said body shops are finding it tougher to make a profit now than in the past 20 years, primarily owing to motorists clocking up fewer miles and installing safety systems.
Lemma Insurance Company downgraded
Lemma Insurance Company of the Ukraine has had its issuer credit rating downgraded to 'bb' from 'bb+' and its financial strength rating of B (Fair) affirmed. The outlook for both ratings has been revised from stable to negative.
Quindell acquires litigation law firm
Quindell is to buy litigation specialist Pinto Potts Solicitors, subject to approval from the Solicitors' Regulation Authority and the Financial Services Authority.
Former Merlin staff lose out again as LAS cuts short contracts
Loss adjuster LAS Claims has come under fire for allegedly cutting short an offer of temporary work to several former Merlin employees.
Devon flood claims trickle in
Loss adjuster Crawford & Company has received a small number of claims following flash flooding in Clovelly, Devon last night.
Crawford recruits CEMEA business development director
Crawford & Company has appointed Tobias Walter, pictured, as business development director for Continental Europe, the Middle East and Africa.
Co-founder Burley leaves Delta Claims
Delta Claims Services director Simon Burley has left the firm he helped set up four years ago owing to "irreconcilable differences".
Country's biggest scam concludes as 'crash for cash' fraudster sentenced
A Bolton man who planned a series of 'crash for cash' scams on roundabouts through his insurance claims management company was found guilty of fraud and ordered to pay more than £7000.
Putting the brakes on European motor fraud
Motor insurance fraud ranges from uninsured driving, to cash-for-crash scams and exaggerated personal injury claims. Anne-Louise Fogtmann investigates what European insurers are doing to tackle the problem.
Merlin set for liquidation
Merlin Claims' joint administrators have recommended that the fallen loss adjuster enter liquidation once the administrative work is sufficiently complete.
RSA backs revised CoA judgment but calls for more government action
RSA has added its voice to calls for the government to use the Court of Appeal's revised judgment in Simmons v Castle as a springboard for further industry reform.
View from the top: The triumvirate of trust
Reservation of rights does little to reassure the customer that their insurer will honour its promise, says Nicolas Aubert.
Investing in the profession: CILA qualification passes milestone
The Chartered Institute of Loss Adjusters has revealed that 100 applicants have successfully passed its Ofqual-accredited insurance claims handling certificate.
Choosing an insurer: The bigger picture
Price is naturally a factor medium-sized businesses consider when choosing an insurance partner, but it's time they learned that it shouldn't be the most important.
Choosing an insurer: Avoiding the money trap
The rush to the bottom over price by customers can only hurt the industry, but brokers are well placed to stop the rot by offering their clients advice on the difference that choosing the right insurer can make.
Industry fears homeowner panic as flood agreement expiration approaches
Brokers in high flood-risk areas have accused the Association of British Insurers of failing to "nail its colours to the mast" amid growing concern over the lack of a long-term replacement for the Statement of Principles.
Insurance blogger backs regulation of 'murky' loss adjusting practices
An insurance blogger and former broker has added his voice to calls for loss adjusters to be regulated, after criticising the broking sector for its part in supporting unscrupulous firms that promote a "black economy".
BBC documentary series debunks myth of 'easy crime' insurance fraud
A 10-part exposé of the work of insurance fraud investigators is to be screened on BBC One from Monday.
Insurance Fraud Awards 2012 - The winners
Guests were welcomed to the 2012 Insurance Fraud Awards at The Brewery in London by Jonathan Swift, chairman of the judging panel, who congratulated the industry on its efforts to raise the profile of insurance fraud as a topic worthy of debate and…
Video: A choice based on expertise and value
Is sufficient focus given to the expertise and value provided by an insurer, and does it figure highly enough when the choice of underwriter is made?
Damages uplift is ‘moot’ point for Direct Line Group IPO
Accountancy firm BDO has claimed the Direct Line Group floatation is unlikely to be affected by the Court of Appeal’s decision to stop personal injury claimants, who have entered a conditional fee arrangement before 1 April 2013, qualifying for a 10%…
Exaggerated claim thrown out in entirety on grounds of "abuse of process"
A woman who exaggerated a personal injury claim has walked away with no compensation at all after a court declared her actions represented an abuse of process.
RSA victory prompts rival rethink on repair strategy
RSA has seen off one potential dispute relating to its controversial motor repair model after signing a bilateral agreement with Groupama Insurances, although it is unclear whether this will survive the completion of Ageas' acquisition of Groupama.