Biba Manifesto 2016: Elderly customers agreement extended with ABI

Two pensioners

The British Insurance Brokers' Association and the Association of British Insurers are continuing their 2012 agreement with government to improve transparency and access to insurance for elderly customers.

Under the agreement, if an insurer or broker is unable to offer cover to an older motorist or traveller because their age is above the policy's upper age limit the customer will automatically be

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Q&A: Liz Hopper, Harry Hall

Liz Hopper, managing director of equestrian specialist Harry Hall, shares how she plans to attract 10,000 more horse owners and how she switched the 130-year-old riding attire business to a membership model offering insurance.

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