Insurance Post

Voice of the Future: Holly Hardy

Holly Hardy

Post talks to talented newcomers about what attracted them to insurance. This week it's the turn of Holly Hardy, claims settlement team and policyholder indemnity team leader, Covéa Insurance.

What was your view of the industry before you joined? My perception of the insurance industry before I joined was that it was purely a numbers game – lots of statistics and risk analysis and not very much else! Prior to joining Covéa Insurance, I wouldn’t have been overly excited at the prospect of having a career in insurance for the rest of my life.

What is your view of the industry now? And what, if anything, has changed your views? With five years’ experience in claims operations, I’m a relative newcomer but I have had exposure to different areas within insurance and my view is that it’s a great industry to be a part of. Every day is different and, as the market is constantly changing, so must your strategy. It keeps you engaged knowing there is always so much more you can learn.

What could the industry do to attract more talent? More promotion of the softer side to insurance. If its numbers you’re after then the industry can offer that, but there’s a lot more to it than just numbers. During my time at Covéa Insurance I have been encouraged to drive my own development and share stories about what a career in the industry can do for you. Peoples’ stories reach a wider audience to promote what we do and alter people’s perceptions and attract more talent.

What would you say to someone considering insurance as a career? A career in insurance provides you with a platform to develop your technical knowledge as well as people management skills. The insurance environment is constantly changing and with that comes a variety of opportunities and challenges which keeps things interesting. I genuinely love what I do and I’d recommend it to anyone.

This article was published in the 23 October edition of Post magazine.

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