Post Claims Club: Claims forms need a rethink to obtain honest answers
Insurers’ claims forms encourage dishonest answers from policyholders, according to Consumer Intelligence chief executive Ian Hughes.
Speaking at Post’s Claims Club at the London Stock Exchange, Hughes, pictured, called for a drastic change in the claims process. He said questions typically asked on claims forms lead people to
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
More on Commercial
Buyers demand greater stability and more forward thinking from insurers
While a softening commercial insurance market may be welcome news to corporate insurance buyers, rate instability leaves insurers’ credibility at risk, Marsh head of risk management placement Cat French has told Post.
Redefining risk with Martyn’s Law
Paul Tarne, partner at law firm Weightmans, explains how landmark counterterrorism legislation Martyn’s Law will affect insurers.
Why social housing providers need to update their cover
Post Podcast: Why social housing providers should be prompted to update their insurance coverage and give accurate rebuild costs by conducting reinstatement cost assessments is the topic of the latest Insurance Post Podcast.
Insuring property damage caused by cyber attacks
Analysis: As clients in heavy industry and manufacturing look to insurance to cover property damage that occurs due to cyber attacks, Harry Curtis explores the risks that arise at the intersection of cyberspace and the physical world plus what options for cover exist for businesses facing fires, floods and explosions.
Industry watches as election puts Martyn’s Law passage in doubt
Anticipated legislation targeted at boosting public premises’ resilience to terrorist attacks could now be delayed by the dissolution of parliament ahead of July’s general election.
Andy Haste appointed Canopius group chairman
Canopius has appointed former RSA boss and current Esure chairman Andy Haste as its group chairman, succeeding Michael Watson on 1 July.
Q&A: Marc Lewis, Ecclesiastical
Marc Lewis, underwriting director for the UK for Ecclesiastical, reveals how the insurer is embracing artificial intelligence plus its plans to grow the casualty business.
What is going on with electric vehicle insurance?
Post Podcast: What pushed up the price of electric vehicle insurance plus the steps providers are taking to ensure premiums are affordable is the topic of the latest Insurance Post Podcast.
Most read
- Singapore Airlines victim named as retired insurance manager Geoff Kitchen
- Direct Line to shutter motor ownership app after nine months
- Tribunal slams ‘connected’ leasehold insurance arrangement