Blog: Don’t make your customers pay for your bad technology solutions

Craig Olivier, Genaysy

Across the insurance world, it’s often the end customer who’s left paying the price for a firm's failed attempts at digital innovation. Craig Olivier, Co-CEO of Genasys Technologies, explains how to stop this from happening.

From artificial intelligence to automation, technology holds major promise for businesses that are looking to cut back expensive manual processes and create better experiences for their customers. But

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