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Former ABI director general Sir Mark Boleat elected Senator
Former director general of the Association of British Insurers, Sir Mark Boleat, has been elected a Senator in Jersey following the island’s recent election.
60 Seconds With... Hyperexponential’s Tom Chamberlain
Tom Chamberlain, chief customer officer of Hyperexponential, insists insurance is interesting, says yes to scary things and would love to be the Man of Steel.
Fair value rules still fail brokers and consumers alike
Four-and-a-half years after the Financial Conduct Authority’s fair value rules arrived, Branko Bjelobaba, principal of compliance consultancy Branko Ltd, argues inconsistent data and vague metrics still make it difficult for brokers and consumers to compare insurance products properly.
What practical AI adoption looks like for insurers
The potential of AI is different for every insurance business, but there are practical steps firms can take to unlock that value.
Instant claims: making straight-through processing a reality
The shift to instant claims is transforming insurance payments. But technological, regulatory and cultural hurdles stand in the way.
Big Interview: Jon Walker, Axa Insurance UK
Following the merger of Axa’s retail and commercial businesses under one brand, Axa Insurance UK’s CEO Jon Walker runs through the thinking behind the move plus what to expect next from the provider.
Lloyd’s targeted with eco-protest mural
A giant mural is expected to be painted outside Lloyd’s of London this morning as activists demand insurers make the Coral Triangle a no-go zone.
Arag CEO urges MPs to signpost legal expenses cover
Arag has called on MPs to direct people involved in legal disputes towards legal expenses insurance and advice services, arguing greater awareness of support could lighten the justice system's load.
Two men jailed for £275k motor claims fraud
Two men have been jailed for a combined total of more than nine years after admitting their roles in a £275,500 fraud involving staged and fictitious motor collision claims.
Diary of an Insurer: Zurich’s Iain Brumpton
Iain Brumpton, head of engineering at Zurich UK, juggles site visits, team mentoring, recruitment, AI innovation, sustainability initiatives with watching The Traitors.
Claims service slips at the start of 2026
UK claims service reached a record high at the end of 2025 but slipped slightly at the start of 2026, the latest data from Gracechurch reveals.
Aviva stops ‘record levels of claims fraud’ as AI is abused
Aviva stopped “record levels of claims fraud” in 2025, as fraudsters increasingly use AI-generated images and documents to deceive.
Convex’s MGA; Instanda’s launch; Aon’s claims officer
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Applied’s Chapman reveals strategy as he takes over as MD
Applied Systems Europe’s incoming managing director Dave Chapman has revealed where the firm is striving for growth as he gears up to take over from Tom Needs at the end of the month.
LGBTQ+ family leave at insurers must be ‘normalised’
Sam White, founder and CEO of Stella Insurance, has said adoption and parental leave parity for the LGBTQ+ community in the sector must be normalised.
Penny Black’s Social Diary: CII’s Paddington pitstop; Arch’s bunnies
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Pride exposes prejudice LGBTQ+ individuals face in insurance
Editor’s View: LGBTQ+ network Link’s latest survey shows many insurance professionals still feel pressure to hide parts of themselves at work, which Emma Ann Hughes argues highlights the need for insurers to move beyond Pride branding and ‘pinkwashing’ to build actually inclusive cultures.
NI motorists struggle to identify fake car insurance policies
Nearly half of drivers in Northern Ireland have admitted to being unable to spot a fake car insurance policy.
Flood Re launches UK-wide tour to boost exposure and take-up
Flood Re has launched a UK-wide educational tour to improve take up and improve communication with households as 8 million properties are predicted to be at-risk of flooding by 2050.
SSP to launch AI product platform as it joins MGAA
Software provider SSP UK & Ireland has joined the Managing General Agents’ Association to launch an AI-powered product configuration platform to speed up product launches, Insurance Post can reveal.
Why green parts mean we’re repairing for resilience
View from the top: Jon Walker, CEO of Axa Insurance UK, breaks down why green parts must be at the centre of any sustainable claims offering for not only the environment, but also the customer.
Q&A: Preferred’s Lee Sadowski
Having departed Crawford & Company in 2023, Lee Sadowski joined insurance property claims specialist Preferred – a company he had previously tried to buy – as chief strategy officer. Almost two years on he reflects on diversification and achieving zero complaints with a strategic client.
Throwback Thursday: CII CEO praised
Insurance Post’s Throwback Thursday steps back in time to June 1971 to remind you what was going on this week in insurance history when the Chartered Insurance Institute's CEO retired prompting reflections on his legacy.
Benefact marks £250m given to good causes at St Paul’s
Benefact Group staff and representatives of 10,000 charities supported by the financial services provider gathered at St Paul’s Cathedral today (3 June) to celebrate £250m being donated to good causes.
Lloyd’s DEI role model ‘leaves job after misconduct allegations’
A report has suggested Lloyd’s former DEI role model, and Beazley’s chief risk officer, Rob Anarfi, has left the insurer over ‘non-financial misconduct allegations’.
HDI makes Hunt permanent following Ogden exit
HDI Global has named Simon Hunt as CEO of HDI Global UK & Ireland following the departure of Stephanie Ogden.