Claims

Europe: Post-Brexit travel insurance

It is unclear whether UK nationals will be able to use the European Health Insurance Card after Brexit. If they don’t, travel insurers expect higher claims costs and higher premiums.

This Week: Stoic London

The generosity and heroic nature of Londoners came to the fore this week, when after two recent terrorism attacks the city saw the worst fire in recent history. Firefighters were heralded for entering the 24-storey flaming building and the community came…

Blog: Keeping up with the customers

Customer expectations have changed. Technological advances in the past five to 10 years have refocused entire industries on providing ‘real-time’ customer care. Mark Southern, commercial director for the WPA Group, explains that while insurance…