Technology

This Week: Stoic London

The generosity and heroic nature of Londoners came to the fore this week, when after two recent terrorism attacks the city saw the worst fire in recent history. Firefighters were heralded for entering the 24-storey flaming building and the community came…

Blog: Keeping up with the customers

Customer expectations have changed. Technological advances in the past five to 10 years have refocused entire industries on providing ‘real-time’ customer care. Mark Southern, commercial director for the WPA Group, explains that while insurance…

Q&A: Sergio Pierro, XL Catlin

New rules on data protection will come into force in Europe next year. Sergio Pierro is a professional indemnity underwriter for international financial lines at XL Catlin, based in Paris, and focuses on cyber. He explains how companies can get ready for…

Blog: London needs to get global

To maintain its competitive position, the London insurance market needs to become a truly global hub, write Chris Beazley, CEO of the London Market Group, and Paul Clark, partner at the Boston Consulting Group