Commercial

This Week: Stoic London

The generosity and heroic nature of Londoners came to the fore this week, when after two recent terrorism attacks the city saw the worst fire in recent history. Firefighters were heralded for entering the 24-storey flaming building and the community came…

Blog: London needs to get global

To maintain its competitive position, the London insurance market needs to become a truly global hub, write Chris Beazley, CEO of the London Market Group, and Paul Clark, partner at the Boston Consulting Group

Interview: Robin Smith, We Go Look

Jonathan Swift speaks to We Go Look CEO and co-founder Robin Smith about building an on-demand business that handles insurance claims and why the Crawford & Co acquisition means she has more time now for the "fun stuff"

We need to talk about fire claims

With concerns growing about the coordination of the many parties involved in investigating major fire claims, a roundtable recently brought together insurers, adjusters, forensic investigators and fire service chiefs. As they discussed the many…

AIG's Anthony Baldwin on claims, actually

Technology and innovation are important to the insurance sector but Anthony Baldwin, CEO of AIG, says while concentrating on these insurers must not lose sight of what is important to the customer: the claim.

Political risks: Halting new threats

Businesses with domestic and international footprints are increasingly demanding protection from political risks. But, as the threats have changed in recent years, so has the cover that serves to protect against them