It has been a week of highs and lows in our household. My son went on his first Cub sleepover and earned the honour of becoming a Sixer. I, meanwhile, returned to the X-ray machine.
Diversity and inclusion has been a hot topic in the insurance industry for a fair few years, but it took the Insurance Industry Charitable Foundations's conference for me to realise the true breadth of diversity and how it could drive the unlocking of…
The broker landscape continues to evolve at an increasing rate and the industry is under constant pressure to adapt rapidly in order to keep up.
In the end, the whiplash reform moved remarkably quickly. After 12 months of deliberating, we only had six weeks of consultation, followed by seven weeks of considering what to do. The tangible result was the compiling of seven hurriedly drafted clauses…
Aviva has reported a significant increase in its UK general insurance combined operating ratio to 106.3% in 2016.
The countdown has well and truly began to get entries in for the 2017 British Insurance Awards with the deadline now less than a week away.
After Brolly v Travelers, here are six more insurance brand and marketing spats that made the headlines
The news last month that insurance giant Travelers had objected to insurtech startup Brolly using an umbrella as its logo got me thinking.
Direct Line expects the "unknown impact" of the government's decision to cut the Ogden Discount rate to be felt later in the year when reinsurance costs are renegotiated.
Direct Line will now insure Tesla drivers as part of a developed partnership between the two companies.
Insurers are becoming more sophisticated in their quest to deliver ‘brand value' given the growing number of marketing channels available to deliver their messages.
Direct Line has seen full year pre-tax profits fall by 30% owing to a hit from the discount rate reduction.
Arguably, the insurance sector is behind many other verticals in transforming customer engagement and achieving the nirvana of delivering an excellent customer experience.
With the countdown to my next ‘big’ birthday already started, I’m the first to admit that none of us are getting any younger.
A year into her role as CII CEO, Sian Fisher speaks to Martin Croucher about tackling discrimination and her plans for the body
The government has said that it will “progress urgently” a consultation on the Ogden discount rate and “carefully consider” all the evidence submitted following today’s meeting between insurers and the Treasury.
Digital transformation has become a hot topic in the insurance industry in recent years, with insurers becoming increasingly aware of the need to adapt to the changing technological landscape.
Post looks at Flood Re as it approaches its anniversary
Personal injury took on a new meaning for me this week when I discovered a bruised ankle picked up during a recent paragliding adventure was actually a bad break.
When the referendum result came in on 24 June last year, there was a moment of disbelief in the market. Many business leaders were forced to re-examine what exposures they faced and what steps they needed to take next.
While they differ in scale, legislation and stage of development, today’s US and Indian title insurance markets have one important commonality: both offer interesting new opportunities for growth.
The vast amount of data available to insurance providers in an increasingly digital world offers extraordinary potential for our industry, allowing us to understand our customers better, to refine our pricing and to improve and personalise the…
Insurers must stand out from the competition to attract custom. What lessons can they learn from outside the sector?
With the industry seeking to find out just how a single view of the customer can be achieved, Post, in association with Visionware, brought together specialists in a roundtable to discuss how digital is driving business
Ghost broking cases are lengthy and expensive to investigate