Nothing is truly resilient against hacking. There’s always a trade-off between utility and the cost of protecting those systems according to Mark Hawksworth, technology specialist practice group leader at Cunningham Lindsey.
Neil Clutterbuck is the chief underwriting officer of Allianz's newly-established technical division. He talks about the immediate and long-term priorities for the business unit.
Brokers are becoming increasingly frustrated with the Financial Conduct Authority, citing rising compliance costs and an overbearing regulatory regime as hurdles to growth and innovation
Marketing is constantly evolving, with an ever-changing array of channels through which to promote products – but at the heart of it is always the customer. How can we best meet their needs, asks Ali Crossley, customer and development director for…
So what’s the worst thing you can say to a broker? Accuse them of being commission driven? Question what value they add to customers? Definitely best not to stray into the territory of online comparison sites, says Adrian Saunders, commercial director at…
James Stuart Clarke, head of sales and partnerships at Digital Fineprint, compares the start-up scenes of San Francisco and London in the second instalment of his behind-the-scenes look at insurtech disruption.
In a snap decision just after Christmas I agreed it would be fun to attend a Moulin Rouge secret cinema perfomance, with little thought to the effort this would involve or the costume I'm currently having to source.
The internet is, of course, most of the time, a force for good, but is it driving down the quality of what we as an industry offer our clients? Carl Shuker, CEO of A-Plan Insurance, investigates.
‘In the midst of chaos, there is also opportunity', wrote the great military strategist Sun Tzu a mere 25 centuries ago. His observation still holds true in these strange times of disruption. And seizing the opportunity is vitally important to modern…
With almost 173,000 reported cases last year, identity fraud is an ever-increasing problem. Insurers are taking a proactive approach to fight this pernicious problem
Last month, The Economist magazine featured a provocative article on disruption of the insurance sector that examined how businesses are using technology to re-engineer the underwriting model.
The Association of British Insurers’ announcement that motor insurance premiums hit their highest recorded levels at the end of last year is another reminder that change is long overdue in the personal motor market. That’s coming but will it be enough?
As an insurer, we do unfortunately see first-hand the devastating impact flooding can have on homes and livelihoods.
Today we reveal the companies that will be in the running for the 23rd British Insurance Awards at the Royal Albert Hall.
Policy history data can help insurers detect fronting.
I spent 15 years working for a number of insurance companies before ‘crossing the floor’ to be the managing director of Minster Law, a claimant firm. Whether moving from insurance to the law is a step up the public approval rankings or a step down is a…
Spring is in the air and it's a time well-known for cleaning out the old and starting anew. As I continue to unpack boxes and work out where to put all of the fairly useless things I have collected over the decades, the industry has been taking its own…
The decision to cut the Ogden discount rate for the first time in 16 years sent shock waves through the industry that will be felt for months and years to come.
Fraud is a perennial problem for the insurance industry. Figures from the Association of British Insurers last year have revealed that insurers detected more than 130,000 fraudulent claims in 2015, a 6% increase on the previous year.
Insurance has traditionally been considered a grudge purchase, driven by the legal requirements for cover and a desire for financial protection. Indeed, 41% of respondents in a Consumer Intelligence poll said they thought of insurance as "a necessary…
The Enterprise Act may expose inefficiences in the way claims are handled – and fire investigators could feel the heat, as any delay in investigating may cost
The legal landscape around the insurance industry and the claims sector is approaching a period of unprecedented change.
It has been a week of highs and lows in our household. My son went on his first Cub sleepover and earned the honour of becoming a Sixer. I, meanwhile, returned to the X-ray machine.