Opinion

Insurance chiefs who smashed ceilings now walk on broken glass

Editor’s View: On International Women’s Day, Emma Ann Hughes argues the insurance industry needs to battle against ‘diversity fatigue’ and acknowledge the fight for inclusivity must continue until barriers to women’s career progression and equal pay are…

Claims Apprentice champion reveals women who inspire her

To mark the theme of this year’s International Women’s Day, which is #InspireInclusion, Safa Saeed, claims handler at Zurich and 2023 winner of Insurance Post’s Claims Apprentice competition, shares the role models who helped guide and inspire her career…

How struggling consumers are committing one-off frauds

With fraudulent claims adding £50 every year to the total cost of household insurance, Sarah Durkin, head of counter fraud at Woodgate & Clark, explains how the growing number of policyholders feeling the pinch is resulting in exaggerated claims.

Is technology the solution to underinsurance?

Rebecca Fuller, managing director and global fixed asset advisory services leader at risk advisory firm Kroll, explains why without technology insurers and brokers haven't got a hope in hell of knowing whether a property is underinsured.

Are we looking at fraud wrong? And is AI to the rescue?

News Editor’s View: Fraud has long been a scourge of the insurance industry, and with £1.1bn of fraud still going undetected, Scott McGee asks: “Could AI be an avenue to revolutionise fraud and the way the industry approaches it?”

Gallagher’s Kruger on the benefits of reverse mentoring

View from the Top: Brent Kruger, chief information officer at Gallagher, is currently a mentee on a reverse mentoring programme and shares his thoughts on how these initiatives can play an important role in building a more inclusive culture.

FCA commission crackdown goes beyond flats

Editor’s View: The Financial Conduct Authority’s policy statement on multi-occupancy buildings insurance in September plus the decision to push the pause button on guaranteed asset protection insurance sales last week was “a shot across the bow” on…

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