News
Intact’s Scaife unpicks software liability in motor claims
Motor insurers are not yet ready to tackle the complex liability and recovery challenges posed by connected and autonomous vehicles, according to Jess Scaife, director of technical motor and injury claims at Intact Insurance.
Cytora CEO says Zurich proves agentic AI is beyond pilots
Cytora CEO Richard Hartley has claimed the firm’s recent deployment with Zurich proves agentic artificial intelligence has moved beyond experimentation to being implemented at scale.
Oxbow predicts stable motor profit over the next few years
Oxbow Partners has predicted the UK motor insurance market will continue to be profitable in 2026 and 2027, albeit with close margins.
Former ABI director general Sir Mark Boleat elected Senator
Former director general of the Association of British Insurers, Sir Mark Boleat, has been elected a Senator in Jersey following the island’s recent election.
Lloyd’s targeted with eco-protest mural
A giant mural was painted outside Lloyd’s of London this morning as activists demanded that insurers make the Coral Triangle a no-go zone.
Arag CEO urges MPs to signpost legal expenses cover
Arag has called on MPs to direct people involved in legal disputes towards legal expenses insurance and advice services, arguing greater awareness of support could lighten the justice system's load.
Two men jailed for £275k motor claims fraud
Two men have been jailed for a combined total of more than nine years after admitting their roles in a £275,500 fraud involving staged and fictitious motor collision claims.
Aviva stops ‘record levels of claims fraud’ as AI is abused
Aviva stopped “record levels of claims fraud” in 2025, as fraudsters increasingly use AI-generated images and documents to deceive.
Convex’s MGA; Instanda’s launch; Aon’s claims officer
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
LGBTQ+ family leave at insurers must be ‘normalised’
Sam White, founder and CEO of Stella Insurance, has said adoption and parental leave parity for the LGBTQ+ community in the sector must be normalised.
NI motorists struggle to identify fake car insurance policies
Nearly half of drivers in Northern Ireland have admitted to being unable to spot a fake car insurance policy.
Flood Re launches UK-wide tour to boost exposure and take-up
Flood Re has launched a UK-wide educational tour to improve take up and improve communication with households as 8 million properties are predicted to be at-risk of flooding by 2050.
SSP to launch AI product platform as it joins MGAA
Software provider SSP UK & Ireland has joined the Managing General Agents’ Association to launch an AI-powered product configuration platform to speed up product launches, Insurance Post can reveal.
Why green parts mean we’re repairing for resilience
View from the top: Jon Walker, CEO of Axa Insurance UK, breaks down why green parts must be at the centre of any sustainable claims offering for not only the environment, but also the customer.
Benefact marks £250m given to good causes at St Paul’s
Benefact Group staff and representatives of 10,000 charities supported by the financial services provider gathered at St Paul’s Cathedral today (3 June) to celebrate £250m being donated to good causes.
Lloyd’s DEI role model ‘leaves job after misconduct allegations’
A report has suggested Lloyd’s former DEI role model, and Beazley’s chief risk officer, Rob Anarfi, has left the insurer over ‘non-financial misconduct allegations’.
HDI makes Hunt permanent following Ogden exit
HDI Global has named Simon Hunt as CEO of HDI Global UK & Ireland following the departure of Stephanie Ogden.
More consumers rely on credit to cover insurance costs
Insurance customers in the UK are borrowing more than £500 a year to cover their premiums in the face of cost-of-living pressures, according to research from Premium Credit.
Biker’s £4m claim crashes after posts tell another story
Keoghs has helped the Motor Insurers’ Bureau expose a fraudulent £4m injury claim brought by a motorcyclist, in what has been described as the largest finding of fundamental dishonesty under the Untraced Drivers’ Agreement 2017.
Aviva expands ChatGPT insurance app
Two months after becoming the first major UK insurer to launch an app on ChatGPT, Aviva has expanded its capabilities to allow customers to obtain a life insurance quote.
Adele Sumner to leave Intact after 27 years
Adele Sumner, Intact Insurance UK’s director of counter fraud and financial crime, is leaving the insurer at the end of June after 27 years.