News
Axa offers financial assistance to staff affected by domestic abuse
Axa UK has launched a domestic abuse internal financial fund to support employees with financial assistance to help them get out of an abusive situation.
Concentrate on motor claims duration as much as cost
With increased vehicle technology putting strain on repair, the duration of claims must be considered as important as cost.
MoneySuperMarket adds home and pet insurance to ChatGPT app
MoneySuperMarket has made it possible for customers to re-run quotes for home and pet insurance, credit cards and loans in its ChatGPT app.
Nick Hobbs to depart Allianz Commercial
Nick Hobbs, chief distribution officer for Allianz Commercial, is to step down from his role at the business after 25 years with Allianz, the insurer has announced.
Insurance ERGs pivot towards data amid AI bias risks
Insurers are shifting employee resource groups towards data, collaboration and commercial value, while some in the industry warn of AI internal bias risks.
BYD partners with Bolttech on embedded insurance
Electric car manufacturer BYD has appointed insurtech business Bolttech as its European strategic partner for embedded insurance.
How ChatGPT insurance apps are changing underwriting
The first insurer in the world to launch a ChatGPT-powered app has revealed it is already transforming how the provider understands customers and potentially prices risk, just two months after going live.
Insurance complaints increase 10%
Insurance and pure protection complaints increased 10.1% from 717,523 in the first half of 2025, to 790,329 in the second half.
JMG Group hits £500m GWP
JMG Group has hit £500m GWP, and the broker is now taking aim at achieving £1bn by 2031.
Consumer trust and claims satisfaction rates on the rise
Both trust and claims satisfaction rates among insurance customers are on the rise, according to new data from Fairer Finance.
Beazley urges for cyber resilience rethink as threats intensify
Beazley has published a report highlighting a potential underestimation of the threat of cyber risk, with 81% of UK business leaders saying they feel confident in their ability to fully financially recover from an attack.
ACSO launches legal association
The Association of Consumer Support Organisations has launched a new sister body, called the Consumer Legal Association.
AIG completes CEO transition plan
Eric Andersen will become president and CEO of AIG on 1 June 2026, the insurer has announced.
Jensten names Geo’s Swindle as CEO of product and distribution
Jensten has appointed Geo Underwriting’s Jaime Swindle as its CEO of product and distribution, following its recently announced restructure.
Canopius unveils cyber war product
Canopius Group has launched a new cyber war product in response to the escalating threat of cyber war.
Repair times stabilising but new manufacturers could pose new issues
While it appears the market has mostly overcome the supply chain issues of recent history, getting vehicles back on the road quickly is still a challenge, with new manufacturers causing a new issue.
Allianz drops LV rebrand plans
Allianz UK and LV have announced a new multi-year partnership to continue distribution of insurance under the LV= brand, despite previously planning to phase the brand name out in 2026.
Hiscox’s portal; Clear’s Scottish presence; Everywhen joins Brokerslink
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
LMA launches AI adoption toolkit
The Lloyd’s Market Association has launched a new AI adoption toolkit to help managing agents develop and strengthen governance frameworks for artificial intelligence across the Lloyd’s market.
Markerstudy urges industry to take accessibility seriously
The insurance sector needs to act now to improve website accessibility for vulnerable customers or risk the wrath of the Financial Conduct Authority, Markerstudy has warned.
Simply Business launches ChatGPT option for small business quotes
Small businesses are the latest sector to be offered insurance quotes through ChatGPT, after Simply Business launches the service in the UK and US.