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Hastings hits back at Which? report
Hastings Direct is the latest insurer to accuse Which? of using "inaccurate data" in its report on insurer charges.
Insurer |
16 Apr 2012 
Which? to correct exaggerated policy fee allegation against Axa and Swiftcover
Which? has said it will print a correction over its allegation that Axa and Swiftcover charge "flat fees" to change customer details.
Insurer |
16 Apr 2012
Which? investigation reveals insurers 'taking consumers for a ride'
Consumer group Which? has accused home and motor insurers of charging policyholders exorbitant hidden fees for basic policy changes and renewals.
Insurer |
16 Apr 2012
Motor insurers in the BBC Watchdog firing line
Admiral, More Than and Swiftcover were all criticised over renewal rates on the BBC's Watchdog programme which aired last night.
Insurer |
13 Apr 2012
News analysis - Smartphone apps: has the prime time arrived to invest in mobile?
The long-held hunch by savvy industry operators that the rapid emergence of smartphone technology presents a potentially lucrative revenue stream was this week underlined by Money Supermarket’s claim to have launched the UK’s first front-end motor...
Insurer |
22 Nov 2011
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Insurance Hound
A free and easy-to-use digital library of briefings, white papers and reports updated on an hourly basis
Ex-Swiftcover boss promoted to RSA e-business head
Global insurer RSA has appointed former Switfcover boss Ian Hood as group e-business director.
Insurer |
20 Oct 2011
Expert analysis - aggregators: Mixing things up
Softening motor rates, more movement between best-price brands and augmented ancillary income emerge as aggregator themes
Broker |
04 Oct 2011
Swiftcover goes mobile
Swiftcover has created a dedicated site for mobile users, allowing visitors to get a quote and purchase car insurance on a website specifically designed for their smartphone.
Insurer |
09 Sep 2011
Axa and aggregators make online list
A list of influential online retailers, called 101 Directors Of .COM, has named half a dozen insurance site bosses among a list ranging from supermarkets to sex toy sellers.
Broker |
07 Sep 2011
Axa blames injury claims for motor reserve top-ups
Axa has denied its need to top-up motor claims reserves for the last five years is because of its acquisition of Swiftcover, blaming instead high claims costs.
Insurer |
30 Aug 2011
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Insurance Insight
Your one-stop-shop for all the news in the European, Asian and Middle Eastern insurance markets
Ex-Swiftcover CEO Blowers back with new online start-up
Online insurance broker Qmetric has been granted full Financial Services Authority approval and is said to be a “few weeks” away from adding three major insurers to the panel of its specialist consumer brand Policy Expert.
Broker |
23 Aug 2011
Credit hire: Improving the engagement
The credit hire industry has traditionally had a rocky romance with insurers. Sam Barrett looks at what has gone wrong and how the two sides can reconcile their differences.
Claims |
03 Aug 2011
Gay-only deal website looks to add insurance products to portfolio
A former loss adjuster, who left the industry when his firm went bust to set up Europe's first gay-only deal website, is considering teaming up with insurers to expand.
Insurer |
03 Aug 2011
Cash-back schemes eat into aggregators
The growing popularity of online cash-back schemes among personal lines customers is posing a threat to aggregator profits.
Insurer |
05 Jul 2011
Senior claims trio leaves Axa
Three directors from Axa Personal Lines claims division including managing director Tony Peppard have stepped down from their roles.
Claims |
29 Jun 2011
Comment
Interview
Interview: JLT's Dominic Burke - a thoroughbred performer
Horseracing-mad Dominic Burke has huge ambitions for JLT, with a firm focus on international expansion, and he scotches...
View from the top
View from the top: Airline insurance - the risk remains
Despite 2012 losses being only 12% of the annual average to date, a single incident could flip the market, says David...
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Events
2012 insurance industry report: The inside track to achieving a more sustainable business
To achieve a sustainable profit, personal lines insurers need to transform their retention rates, using modern communications techniques to engage with customers and understand their individual needs. This white paper is based on a specially commissioned study involving 42 senior managers at UK and Irish insurers.
Work equipment risks in the UK
The complex patchwork of legislation and guidance governing work equipment risks in the UK is an administrative monster that many businesses struggle to wrestle with successfully. It takes significant levels of technical expertise and resources to understand and effectively navigate the maze of legal requirements, and this problem grows increasingly unwieldy for smaller organisations with limited manpower and finances.
CII encourages apprenticeships with new guide
Post |
24 May 2012 
Nationwide slams CMCs as PPI wipes £103m from balance sheet
Post |
24 May 2012
Experian joins forces with Transactor
Post |
24 May 2012
Suspected bogus broker arrested
Post |
24 May 2012
Mapfre appoints Midlands boss
Post |
24 May 2012
Editor's comment: Fleeing the family nest
This week’s deal developments read like two coming-of-age literary fables written to reward hard work and endeavour, while...