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Claims Roundtable: How can insurers innovate to win the retention race?
In the toughest economic environment for years, companies have to prove they have a competitive edge when it comes to handling claims.
Insurer |
27 Mar 2012 
Post magazine – 23 February 2012
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
Insurer |
22 Feb 2012
Editor's comment: Speculation turns into action
The chatter around ‘Tesco Law’, alternative business structures and law firm consolidation appears to be getting louder each week as another eye-opening deal is unveiled to the media.
Insurer |
07 Feb 2012
RSA job cuts not mark of wider trend says recruiter
Regulatory changes are likely to keep technical roles in-house, however, the number of support function redundancies are expected to rise as an industry-wide outsourcing trend continues in 2012.
Regulation |
31 Jan 2012
Editor's comment: An unexpected return
The recent exploits of Robbie Keane, Thierry Henry and Paul Scholes have illustrated that you cannot keep a good player down. Even if many fans had expected never to see them grace a Premier League football ground again.
Regulation |
24 Jan 2012
The insurance business resource library
Insurance Hound
A free and easy-to-use digital library of briefings, white papers and reports updated on an hourly basis
Mitie wins out in four-year repair tender with LV
Mitie has secured a four-year contract to manage and deliver building repair services valued at £20m with LV.
Claims |
10 Jan 2012
Loss adjusting - Desktopping claims: Alternative methods
Loss adjusters have been criticised for desktopping claims and contributing to the deskilling of the industry but can this practice be made to work?
Claims |
13 Dec 2011
Your say: Urgent lessons must be learnt from the government’s critical riot report
The government’s interim report on the summer riots makes uncomfortable reading for the insurance industry.
Claims |
06 Dec 2011
Time is running out to influence VAT exemption debate
A European tax expert has issued a stark warning to insurers stating that they have just 12 months to influence the debate surrounding the EU Commission’s tax review, which could spell the end to a long-held VAT exemption.
Insurer |
13 Sep 2011
Capita looks to double in size by 2013
Outsourcing specialist Capita Consulting has unveiled plans to recruit 30 more consultants to its financial services practice and to double the size of its business in two years.
Insurer |
30 Aug 2011
European risk and insurance intelligence
Insurance Insight
Your one-stop-shop for all the news in the European, Asian and Middle Eastern insurance markets
Technology focus - Cloud computing: Head in the clouds
The exact definition of cloud computing may be up in the air but a large number of companies have embraced it. Amy Ellis reports on the insurance industry’s take-up of cloud technology and the security implications involved.
Broker |
16 Aug 2011
LV to outsource due to GI focus
LV has underlined its focus on general insurance by outsourcing its asset management business in a long-term partnership with Threadneedle Investments.
Insurer |
16 Aug 2011
Crawford axes up to 50 as claim volumes fall
Loss adjuster Crawford & Company is to make as many as 50 people redundant, including managers, after a business review flagged up a fall in household claims.
Claims |
26 Jul 2011
Group unveils ABS plan despite delay
Triton Global has "stuck its head above the parapet" to announce it is ready to become an alternative business structure, as soon as it has the green light from the Solicitors Regulation Authority.
Claims |
26 Jul 2011
Property Risks sets sights on expansion
Property Risks has set its sights on doubling its size in the next three years through geographical expansion and product development.
Broker |
05 Jul 2011
Comment
Interview
Interview: JLT's Dominic Burke - a thoroughbred performer
Horseracing-mad Dominic Burke has huge ambitions for JLT, with a firm focus on international expansion, and he scotches...
View from the top
View from the top: Airline insurance - the risk remains
Despite 2012 losses being only 12% of the annual average to date, a single incident could flip the market, says David...
Updating your subscription status 
Events
2012 insurance industry report: The inside track to achieving a more sustainable business
To achieve a sustainable profit, personal lines insurers need to transform their retention rates, using modern communications techniques to engage with customers and understand their individual needs. This white paper is based on a specially commissioned study involving 42 senior managers at UK and Irish insurers.
Work equipment risks in the UK
The complex patchwork of legislation and guidance governing work equipment risks in the UK is an administrative monster that many businesses struggle to wrestle with successfully. It takes significant levels of technical expertise and resources to understand and effectively navigate the maze of legal requirements, and this problem grows increasingly unwieldy for smaller organisations with limited manpower and finances.
CII encourages apprenticeships with new guide
Post |
24 May 2012 
Nationwide slams CMCs as PPI wipes £103m from balance sheet
Post |
24 May 2012
Experian joins forces with Transactor
Post |
24 May 2012
Suspected bogus broker arrested
Post |
24 May 2012
Mapfre appoints Midlands boss
Post |
24 May 2012
Editor's comment: Fleeing the family nest
This week’s deal developments read like two coming-of-age literary fables written to reward hard work and endeavour, while...