Insurtech

How insurers are tentatively embracing AI

Analysis: Frances Stebbing explores how insurers are using generative AI, while recognising the risks and preparing for the incoming regulation for this type of technology.

Diary of an Insurance PR: SEC Newgate's Vanessa Chance

Vanessa Chance, director of communications at SEC Newgate UK, raises the profile of Insurance United Against Dementia, learns more about using artificial intelligence in communications plus handles a potential reputational risk issue.

Insurance M&A activity continues to slow down

Lack of demand for insurtech businesses plus concerns about a target company’s data security resulted in less merger and acquisition activity in the UK in the first half of 2023, according to Clyde & Co.

Zego automates 10% of claims after in-house move

Zego’s Ian Kershaw has hailed AI’s potential to ‘automate’ and ‘innovate’, after the insurtech brought some customer-facing functions in-house, allowing it to straight-through process 10% of its claims.

Profile: Rodney Bonnard, EY

Rodney Bonnard, head of insurance for EY, chats to Scott McGee about his 30 years in insurance, the “profitability crisis” within personal lines, and how insurers need to be redefined for the future of insurance.

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