Fraud
Q&A: Shyam Bhatt, Quantexa
Shyam Bhatt, Quantexa’s global head of insurance fraud solutions, offers insights into how it cracked ‘Operation Pot Noodle’, and why it is so important to contextualise claims.
Insurance fraud hits £1.34bn as criminals pursue higher-value claims
Insurance fraudsters are targeting bigger payouts, with insurers detecting £1.34bn worth of bogus claims in 2025, according to new figures from the Association of British Insurers.
Insurance fraud no longer a sideline issue
A fundamental shift in the way claims and fraud teams work together is underway. This content focuses on why insurance fraud is no longer a sideline issue, and how technology and intelligence sharing is empowering counter-fraud teams to take a proactive…
Winners of the Insurance Post Claims and Fraud Awards 2026 revealed
Aviva, Bamboo Connect, DWF Law and DAC Beachcroft were all multiple winners at the Insurance Post Claims and Fraud Awards held last night (1 October) at The Brewery in London.
The changing face of insurance fraud
The motivations to commit fraud remain largely unchanged, but the tools available to fraudsters are becoming more powerful by the month. This content focuses on the changing face of fraud, based on the key findings from Insurance Post’s latest fraud…
Ex-Intact counter fraud director Sumner launches consultancy
Adele Sumner, former director of counter fraud and financial crime at Intact Insurance, has announced the launch of Sumner Fraud Consulting.
Synthetic ID fraud on the rise in AI era
AI is helping fraudsters generate synthetic IDs on an industrial scale, posing a growing threat to insurer onboarding and risk models.
Beazley’s cyber expansion; Bishop Street’s restructure; OpenGI’s CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Unlocking fraud intelligence through better data sharing
Improved intelligence sharing, streamlined RAD processes and AI-driven tools are critical to tackling organised, sophisticated fraud, says CRIF’s Sara Costantini.
Woodgate & Clark’s Durkin worries as genuine claim footage is being chalked off as AI
A change in the government’s pub protection rules could potentially make insurers more exposed to fraud said Woodgate & Clark’s director of investigation Sarah Durkin as real footage is being falsely dismissed as fictious AI-generated content.
Surge in ghost broking spooks insurance sector
Ghost broking fraud is surging via social media and identity re-use, leaving victims exposed and underlining the need for stronger cross‑sector intelligence.
Insurance fraud no longer a sideline issue
As insurers embed fraud expertise across claims operations, and technology takes on more of the routine screening, collaboration is becoming a competitive advantage.
Allianz’s Fletcher on blurred insurance fraud boundaries
Ben Fletcher, director of fraud and financial crime at Allianz, has highlighted the blurring lines between insurance claims fraud and other forms of criminal activity.
HF’s Preston outlines Car Wash’s goals after one million cases
Using AI-enriched data analysis to refine rules based on real life results such as court outcomes will be the next stage for motor insurance's anti-fraud software says Rick Preston partner and head of intelligence at HF.
Insurance document fraud moves upstream
Document fraud is moving beyond claims and into underwriting as AI gives fraudsters new ways to exploit insurers.
Crif’s fraud platform; Brown & Brown enters Scotland; Cila’s president
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
The changing face of insurance fraud
Inflated claims still drive the losses, but fraudsters have gone digital. AI, deepfakes and virtual accidents mean fraud detection now relies as much on judgement as on algorithms, finds Martin Friel.
Holiday fraudster jailed after £300k in false medical claims
More than £300,000 was fraudulently claimed by a man in a series of “sophisticated” travel medical emergency claims to Direct Line Group, the Post Office and Great Lakes Insurance SE resulting in a multi-year prison sentence.
Why better data flow will determine insurance AI success
Competitive advantage from artificial intelligence will come from turning fragmented insurance data into timely, reliable insights that improve operational decision-making, according to Dave Wilson, director of financial services and insurance at…
Is it Terminator: Judgment Day for insurance AI?
Editor’s View: Emma Ann Hughes argues the safest future for insurance as it intertwines with artificial intelligence is one where humans retain the ability to say “Hasta la vista, AI” and can still keep calm and carry on if they have to flick the kill…
Build or buy? How AI is reshaping insurers’ tech decisions
Generative artificial intelligence may make it easier to build software, but Nigel Gardner, business development executive of Charles Taylor InsureTech, says insurers still need specialist expertise to manage regulatory complexity and deliver lasting…